Error with relationships in Workflow definition

[Ikke]

Version Version 4.5.1d (Build 1273) Professional
Module : Projects


Problem with Workflow definitions :
When trying to define an action "Create a record in a module associated with target module " the list of related modules does not appear. Instead an error message is shown :
"Fatal error: Call to a member function getRelatedModuleName() on a non-object in /data/www/SugarCRM/include/VarDefHandler/VarDefHandler.php on line 98"

Any idea ?

[tparson]

This has happened to me as well and I have made a few assumptions but they are only guesses at this point. It would appear that in workflow there are a few "relationships" that are not really there. For example, documents shows "leads" as a relationship that I don't think actually exists.

My suggestion? Submit a case with Sugar but also review the type of relationship you are trying to access and ensure that the modules are related. If they really are then definitely a case with Sugar is your best answer.

[andydreisch]

Yes, please do submit a case to Sugar Support via the Support Portal. Also, please note that the Customer Forums subsection of our forums is meant for commercial customer issues, and that the Help forum located there has a direct feed into the Sugar Support team.

Sugar commercial customers are entitled to access these Support-related areas.

Andy