Error retrieving Email list

[hadar]

Hello,
I installed the open sorce CRM today so i could check it and recommand this system to my compny
I'm getting this error when im trying to get to the Emails

Error retrieving Email list: Query Failed:SELECT emails.*, CONCAT(emails.date_start, CONCAT(' ', emails.time_start)) date_sent, users.user_name as assigned_user_name, contacts.first_name, contacts.last_name FROM emails LEFT JOIN emails_contacts ec ON emails.id = ec.email_id LEFT JOIN contacts ON ec.contact_id = contacts.id LEFT JOIN users ON emails.assigned_user_id=users.id WHERE emails.assigned_user_id = '1' AND emails.type = 'inbound' AND emails.status != 'archived' AND emails.deleted=0 ORDER BY date_sent DESC LIMIT 0,20::MySQL error 2013: Lost connection to MySQL server during query

can you please help me

[jstievenart]

I'm getting exactly the same problem....

[andydreisch]

hadar and jstievenart, please confirm the exact version of Sugar you are running. Is it 5.0 GA?

Also what is your environment? MySQL version, etc.?

Thanks,

Andy

[jstievenart]

The version I use is 4.5.1h
The problem has appeared after I did upgrade from a previous release.
Could be a configuration issue but i don't know where to look at...