error running cron.php

[ivy.ng]

We have setup a campaign with a scheduled message. However emails are not sent at the scheduled time.

We have already setup a cron job like this :
* * * * * cd /var/website/sugarcrm/html; php -f cron.php >> /tmp/cronjob.log 2>&1

Nothing happen! Then we try running the following command directly in Linux:
php -f /var/website/sugarcrm/html/cron.php

It shows the following error:

PHP Warning: require_once(config.php): failed to open stream: No such file or directory in /var/website/sugarcrm/html/include/entryPoint.php on line 76
PHP Fatal error: require_once(): Failed opening required 'config.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/website/sugarcrm/html/include/entryPoint.php on line 76


How to fix this problem?

[dpatech]

We have setup a campaign with a scheduled message. However emails are not sent at the scheduled time.

We have already setup a cron job like this :
* * * * * cd /var/website/sugarcrm/html; php -f cron.php >> /tmp/cronjob.log 2>&1

Try fully qualifying the path to php in your cron job. Do you see any output in /tmp/cronjob.log?

Nothing happen! Then we try running the following command directly in Linux:
php -f /var/website/sugarcrm/html/cron.php

It shows the following error:

PHP Warning: require_once(config.php): failed to open stream: No such file or directory in /var/website/sugarcrm/html/include/entryPoint.php on line 76
PHP Fatal error: require_once(): Failed opening required 'config.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/website/sugarcrm/html/include/entryPoint.php on line 76


How to fix this problem?

I suspect the errors you are seeing are because you did not first change directory into /var/website/sugarcrm/html before running this job.

Hope this helps.

[ivy.ng]

Thanks for your help. I have resolved this problem.