Error: salutation changes back to --none-- in the target (prospect) module.

[2Old]

Hello,
I have a very strange error.
This error came to light when I was importing some targets. I want to use custom salutation (dutch) so in Studio I changed the drop down menu for the salutation_dom.
I added “heer” dutch for mister en “mevrouw” dutch for miss and deleted some salutations I will not use.
If I select a target I can changes the salutation to “--none--”, “Mr.”, “Ms.”, “mevrouw” and “heer”. After saving the changes, all changes stick to there changed values except “mevrouw” this one changes back into --none-- ????? I have no idea why.

The file SugarOS-Full-4.5.1/custom/include/language/en_us.lang.php looks like this:
<?php

$app_list_strings['salutation_dom']=array ( '' => '',
'' => '',
'Mr.' => 'Mr.',
'Ms.' => 'Ms.',
'mevrouw' => 'mevrouw',
'heer' => 'heer',
);

YES you are right its missing ?> at the end. Tried to fix this but it does not fix the problem.
I also tried to changes the order of the salutation (e.g. Mr., Ms., heer, mevrouw) but no luck.

I did a full new install of version 4.5.1 including a new database. Imported 200 targets and that is all in the database.

Does anyone have an idea?

Thanx, Robert.

I'm using:
Sugar Version: Version 4.5.1 (Build 1197)
Sugar Edition: SugarSuite
Category: importing/changing targets
Operating System: linux
PHP Version: 5.2.0
Database: MySQL 5.0.26
Web Server: Apache 2.2.3

[kenlyle]

I am seeing the same thing in 4.5.1c.

This behavior persists after upgrading to 4.5.1d.

Thanks,
Ken

[spectheintro]

I can confirm this is a problem with any custom dropdown in 4.5.1d. Any time I go to edit a record that has a custom dropdown in it, the dropdown value resets to the default.

[watershed]

I can confirm this is a problem with any custom dropdown in 4.5.1d. Any time I go to edit a record that has a custom dropdown in it, the dropdown value resets to the default.

Has this problem been resolved or is there a workaround? I have this same issue.

I am using SugarPro Version 4.5.1h (Build 1104)

Thanks!!

[angelm]

Similar problem with Sugar Community 5.0.0 over Xampp 2.5 and spaninsh language pack . Any changes to the salutations_dom drop-down get ignored, even if the mentioned en_us.lang.php file looks like:

<?php
$GLOBALS['app_list_strings']['salutation_dom']=array ( '' => '',
'' => '',
'D.' => 'Mr.',
'Srta.' => 'Ms.',
'Dª.' => 'Mrs.',
'Dr.' => 'Dr.',
'Prof.' => 'Prof.',
);
$GLOBALS['app_list_strings']['salutation_dom']=array ( '' => '',
'' => '',
'D.' => 'Mr.',
'Srta.' => 'Ms.',
'Dª.' => 'Mrs.',
'Dr.' => 'Dr.',
'Prof.' => 'Prof.',
);
$GLOBALS['app_list_strings']['salutation_dom']=array ( '' => '',
'' => '',
'D.' => 'Mr.',
'Srta.' => 'Ms.',
'Sra.' => 'Mrs.',
'Dr.' => 'Dr.',
'Prof.' => 'Prof.',
);

Yeah, it looks kinda triplicated... :-/

[dgoadby]

I'm using 5.5.1 and I am having a problem in Contacts with Salutations. I found that if I added Councillor[Councillor] in the salutation_dom drop down list it would add nothing when I selected it. However, when I changed the Item Name to Counc it worked .

I then tried counc, counci, council, councill, couns and only the first and last ones work. After that I tried other words and the answer seems to be the name length.

If it the name length is more than 5 characters long it doesn't add it for some reason. I didn't check the code.

Stranger still, using the list above, it always takes the label for counc if I select counci, council or councill but will take the correct label for couns.

It seems like a PHP problem in the pattern matching to me (bit I didn't look yet!)