Error: Salutation length

[BastianL]

Hallo,
I have a problem with the Salutation_dom Field.

We need in our Company longer salutation (e.g. 'Mr. Dr.' or 'Mrs. Prof.' ) next to the standards.

I changed the salutation_dom the way I need it, but when I use a salutation longer when 5 chars in Sugar, it only uses the first 5 chars (e.g. 'Mrs. Prof.' will be shown as 'Mrs. ' or 'Mr. Dr.' is shown as 'Mr. D'), this shorten forms will be also written into the database :-(

I increased the length of the data field in the database, but I can't use longer salutations when 5 chars.

Is where a regulation in sugar for the length of the salutation_dom DDM? And where can I change it?

Greetings
Bastian

Oh I totally forgot our Version is:
SugarCRM Community Edition Version 5.1.0 (Build 4732)

[roblaus]

Create a file e.g. 'custom.php' (the name doesn't matter) into /custom/Extension/modules/Leads/Ext/Vardefs

Put that in:
<?php
$dictionary['Lead']['fields']['salutation'] =
array (
'name' => 'salutation',
'vname' => 'LBL_SALUTATION',
'type' => 'enum',
'options' => 'salutation_dom',
'massupdate' => false,
'len' => '25',
'comment' => 'Contact salutation (e.g., Mr, Ms)',
);
?>

Run a quick repair (probably twice...)

Same for contacts accordingly

Result looks like this (hopefully):

[BastianL]

Hallo roblaus,
many thanks for your advise.

Also I did it a little bit different, you helped me a lot.

I only changed the 'vardefs.php' in '/include/SugarObjects/templates/person' like you said.

And after that, a short Quick Repair an everything is like I needed.

Thanks a lot.

Greetings
Bastian

[roblaus]

This basically ok and achieves the same result. But it's not upgrade safe. So with the next upgrade your changes are gone. Changes in custom are excluded from upgrades and are (at least in theory) upgrade safe...

[samisgr]

Hallo,
I have a problem with the Salutation_dom Field.

We need in our Company longer salutation (e.g. 'Mr. Dr.' or 'Mrs. Prof.' ) next to the standards.

I changed the salutation_dom the way I need it, but when I use a salutation longer when 5 chars in Sugar, it only uses the first 5 chars (e.g. 'Mrs. Prof.' will be shown as 'Mrs. ' or 'Mr. Dr.' is shown as 'Mr. D'), this shorten forms will be also written into the database :-(

I increased the length of the data field in the database, but I can't use longer salutations when 5 chars.

Is where a regulation in sugar for the length of the salutation_dom DDM? And where can I change it?

Greetings
Bastian

Oh I totally forgot our Version is:
SugarCRM Community Edition Version 5.1.0 (Build 4732)

On
SugarCRM Community Edition
Version 5.2.0a (Build 5447):

I overcame the problem without additing any .php file:

The 5 characters limitation seems to be for the "Item Name:" not the "Display Label:".
So while adding salutation labels to the salutation_dom at the Dropdown Editor, keep "Item Name" variable name short e.g. "difh" and the Diplay Name, as you like it: e.g. "Dipl.-Ing. (FH)", or even much longer.

Seems to work without any problems until now ...

[roblaus]

Yep, of course. But you run into troubles if you want to import anything, Because then you have to change all instances of your Dipl.Ing (FH) in your import file to "difh". For most people this causes much more of a problem.