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Thread: Error when trying to access sugar

  1. #1
    edlentz is offline Senior Member
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    Nov 2010
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    Default Error when trying to access sugar

    I have Sugar CE 6.2 installed and was getting it setup to use for our office. I hadn't logged in for about a week. been busy with other things. Anyway, when I open the site I get:
    Warning: Please contact support about failure in /home/communiq/public_html/sugar/include/utils/mvc_utils.php on line 49

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/communiq/public_html/sugar/include/utils/mvc_utils.php:49) in /home/communiq/public_html/sugar/include/MVC/SugarApplication.php on line 580

    Warning: Cannot modify header information - headers already sent by (output started at /home/communiq/public_html/sugar/include/utils/mvc_utils.php:49) in /home/communiq/public_html/sugar/include/utils.php on line 2330

    Warning: Cannot modify header information - headers already sent by (output started at /home/communiq/public_html/sugar/include/utils/mvc_utils.php:49) in /home/communiq/public_html/sugar/include/MVC/SugarApplication.php on line 122

    My server is a shared Linux server with A2 Hosting. Could this be a problem with them? I looked at what line 49 in the mvc_utils file and it appears to be a key of some sort.

    Can anyone help steer me in the right direction?

    Thanks

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Error when trying to access sugar

    What version of PHP are you using?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    edlentz is offline Senior Member
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    Default Re: Error when trying to access sugar

    5.2.17 I found out that A2 Hosting installed "Strainer" on my server and it was the cause of the problem. They had me make a entry into my .htaccess and it appears to be working now.

    Thanks

  4. #4
    jm_duque is offline Junior Member
    Join Date
    Oct 2011
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    1

    Default Re: Error when trying to access sugar

    Dear edntlz,

    Could you tellme what was that entry the told you to put in your .htaccess file.

    Thank you.

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