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Thread: Error when trying to load contacts using a CSV files

  1. #1
    nickgom1 is offline Senior Member
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    Default Error when trying to load contacts using a CSV files

    Hi

    I am using Sugar Community edition Version 5.2.0i (Build 5757) on a shared linux server


    I have built a csv file in excel and when I try to up load using the import on the contacts tab, I get this error

    WARNING: [2] ini_restore() has been disabled for security reasons on line 143 in file /home/erpsyste/public_html/crm/modules/Import/ImportFile.php
    Er

    Any help would be appreciated

    Thanks

    Nick

  2. #2
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Error when trying to load contacts using a CSV files

    I don't have a resolution yet but your host may have disabled certain PHP functions to protect security, and ini_restore() will be in the list.

    http://jp.php.net/manual/en/ini.sect.safe-mode.php

    What about commenting out #143 of modules/Import/ImportFile.php?
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  3. #3
    nickgom1 is offline Senior Member
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    Default Re: Error when trying to load contacts using a CSV files

    Hi Ruchida

    Thanks for the advice , I tried that and it bombed out so I will go down the route of my server host

    Thanks for you help and getting back so quickly

    Nick

  4. #4
    moose999 is offline Junior Member
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    Default Re: Error when trying to load contacts using a CSV files

    I have the same error. did you find a resolution?

  5. #5
    Shakil Imran is offline Junior Member
    Join Date
    Nov 2009
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    3

    Unhappy SugarCRM Installation has been Disabled

    Hi

    I am trying to use SugarCE-5.2.0k. Trixbox 2.8 server

    I got this error "SugarCRM Installation has been Disabled"

    it also shows,- "The installer has already been run once. As a safety measure, it has been disabled from running a second time. If you are absolutely sure you want to run it again, please go to your config.php file and locate (or add) a variable called 'installer_locked' and set it to 'false'. The line should look like this:

    'installer_locked' => false,"

    I don't know where to make this change and how. Can anyone help me in detail.

    Any help would be appreciated

    Thanks

    Imran

  6. #6
    Limbrey's Avatar
    Limbrey is offline Member
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    Sep 2009
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    Exclamation Re: Error when trying to load contacts using a CSV files

    *** 25th Jan ***

    Hitting the same problem. Did the suggested fix here actually work?
    Would appreciate an update

    Regards,
    Rob

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