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Thread: error when using edit link in lists

  1. #1
    patben65 is offline Sugar Community Member
    Join Date
    Mar 2008
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    15

    Default error when using edit link in lists

    Hi,
    Using Sugar community Version 5.0.0f (Build 3338).

    When editing opportunities I can get sugar to act differently dependet on how I reach the opportunity:

    1, Using module "Opportunity" and listing all opportunities. Using the edit link at the very right and editing the opportunity, when I save everything is ok.

    2, Using "global Search field in the upper right corner, searching for the opportunity (same as in case 1), using the edit link and then save - then I got the following error:
    "Error retrieving record. This record may be deleted or you may not be authorized to view it."
    Even if there is an error the post have been saved ok.

    In case 1 the ledit link is:
    http://192.168.128.7/sugar/index.php?module=Opportunities&offset=10&stamp=122 1132006044126900&return_module=Opportunities&actio n=EditView&record=27f9facc-d55e-667e-750c-48050c04ede4

    In case 2 the link edit it:
    http://192.168.128.7/sugar/index.php?module=Opportunities&offset=3&stamp=1221 132194032085500&return_module=Accounts&action=Edit View&record=5d568e5a-1b83-bae6-2607-48050cd4d673

    What is wrong? Is this corrected in later versions?

    /Patrik

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    8,335

    Default Re: error when using edit link in lists

    Hi Patrik

    Congratulations!
    The issue description is pretty well explained.
    If you can reproduce it in a clean system containing demo data so you can submit a new bug into bugs.sugarcrm.com.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    patben65 is offline Sugar Community Member
    Join Date
    Mar 2008
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    15

    Default Re: error when using edit link in lists

    Hi again,

    I tried to do the same actions in the demo page found at:
    http://demo.sugarcrm.com/sugarcrm_ce...n_action=index

    1, Went into opportunities, edit link for XY&Z.... - saved - OK
    2, Made a global search for "%XY", found the opportunity - edit link - save - Got same error as above.

    Do I use the system in a wrong way or do we have a bug here?

    /Patrik

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