Errors on installation

[directory52]

Greetings All,

I keep getting error msg's on the index.php page prior to configuring my crm installation. I see the files and the pages correctly, however I have thes error msg's on the screen:

Warning: session_start() [function.session-start]: open(/path/sess_881c88551f888e50f39d0e46808cf892, O_RDWR) failed: No such file or directory (2) in /home/directn/public_html/salesintranet/crm/install.php on line 42

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/directn/public_html/salesintranet/crm/install.php:42) in /home/directn/public_html/salesintranet/crm/install.php on line 42

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/directn/public_html/salesintranet/crm/install.php:42) in /home/directn/public_html/salesintranet/crm/install.php on line 42

Warning: Unknown: open(/path/sess_f5a1c65531be72cacff12207dd0f6647, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (N;/path) in Unknown on line 0

I have change the permissions to the correct files and folders as well. I still have this issue. Can you please assist, as I am not sure what my issue is. THANK YOU ALL IN ADVANCE!

Operating system - linux
Sugar version is SugarCRM 5.2.0j
Webserver type & version - Apache 2.0.63 Unix,I886
PHP version-5.2.9
MySQL- 5.0.81-community

[Angel]

Something is still not quite right with your permissions. I don't know of any reason why you would get permissions errors otherwise.

Check your PHP.INI and take note of the session.save_path setting. Verify that the web user has access to the specified directory.

[directory52]

Thanks so much for oyur response. Is it possible to let me know wher I can find the php.ini and session.save_path setting. I am not sure wher eto find this and make the necessary changes. thank you again!

[andopes]

Create a simple php script, on your server, containing this code:

 <?PHP
phpinfo();
?>  

Access this script through your browser.
You will see a page containing all php information.
At the beginning of page you will see the attribute "Loaded Configuration File". Its value displays where the php.ini is saved.
Then you need to edit this file. The session.save_path is one of the named attributes inside this file.
Probably this attribute is commented. You can confirm that looking for this its on php information page you just loaded.
You need to add a line like that:
session.save_path = "/tmp"

Then restart the apache and load again the php information page.
Make sure the session.save_path attribute had been updated accordingly.

Cheers

[directory52]

Thanks for the reply. After doing those updates, I get these errors on the perform setup part:

Creating Sugar configuration file (config.php)

Creating Sugar application tables, audit tables and relationship metadata
Creating the database crm on salesintranet.directory52.net...
Warning: mysql_close(): supplied argument is not a valid MySQL-Link resource in /home/directn/public_html/salesintranet/crm/install/install_utils.php on line 782
done

Warning: require_once(modules/Contacts/Contact.php) [function.require-once]: failed to open stream: No such file or directory in /home/directn/public_html/salesintranet/crm/modules/Opportunities/Opportunity.php on line 46

Fatal error: require_once() [function.require]: Failed opening required 'modules/Contacts/Contact.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/directn/public_html/salesintranet/crm/modules/Opportunities/Opportunity.php on line 46

Warning: mysql_connect() [function.mysql-connect]: Host 'zoom.directory52.biz' is not allowed to connect to this MySQL server in /home/directn/public_html/salesintranet/crm/include/database/MysqlManager.php on line 467
Could not connect to server salesintranet.directory52.net as directn_crm.Host 'zoom.directory52.biz' is not allowed to connect to this MySQL server

What could be the issue now? Thanks again!

[directory52]

I corrected the last issue somehow but now I have this:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 14 bytes) in /home/directn/public_html/salesintranet/crm/include/Sugar_Smarty.php on line 58

Any suggestions? thanks again!

[Angel]

Take a look at your PHP.INI and make sure the memory_limit setting is set to something higher than 40M.

Don't forget to restart your web service if you do need to adjust your PHP.INI.

[directory52]

Hello,
Thanks for your response. before I got your response, my server had a glitch. I will try setting my memory higher if need be. I have a new problem. I have different errors, I've not seen before.

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp1_yui.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui_ext.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui_ext.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui_ext.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui_ext.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui2.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_yui2.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_overlib.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_overlib.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_ytree.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_ytree.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

Warning: fopen(/home/directn/public_html/salesintranet/crm/include/javascript/sugar_grp_ytree.js) [function.fopen]: failed to open stream: Permission denied in /home/directn/public_html/salesintranet/crm/include/utils/sugar_file_utils.php on line 103

This is on the index.php prior to me hitting the next button to set up the configuration. I did change all of the necessary permission, or so I thought. Can you please help? THANKS A MILLION!

[Angel]

These are all errors due to permissions problems as well. The web server is not able to read the referenced files.

[carlosferrandis]

Haya everyone

I copied the whole fresh installation files into one folder on my server to try to install sugarcrm, them I've got the following error:

http://mysite/crm/install.php

Parse error: syntax error, unexpected $end in /home/mysite1/public_html/crm/include/pclzip/pclzip.lib.php on line 2884

any information or direction will be much appreciated.

carlos