Errors When I Try To Upload New Logo

[netonemichigan]

When I go to the admin page, and try to go into the system settings to upload a new logo, I get the following error messages:

Warning: copy(include/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 187

Warning: copy(themes/Awesome80s/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/BoldMove/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/FinalFrontier/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/GoldenGate/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Links/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Love/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Paradise/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Pipeline/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Retro/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/RipCurl/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Shred/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Sugar/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/SugarClassic/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/SugarLite/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Sunset/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/VintageSugar/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/WhiteSands/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Any ideas on how to fix this?

Thanks
Bill

[southwestcrm]

I (and many before me) have been round the houses with this one. The answer, for me at least, was to set the permissions on the directories and files within them to 777.

As far as security goes, your public_html folder should have greater restrictions on permissions and will stop the ability for anyone accessing your files so 777 is OK (according to my trusted ISP that is!!).

Also This wiki article talks about file permissions for Linux systems.

Hope this helps.

[helper]

This worked for me:

Depending on your OS and your Apache ownership, do the recommended permission changes (from the previous post link)...

Then create a file in the root where you have SugarCRM installed: config_overrride.php
Change permissions to the new file to 0777 (full read/write)

Change permissions to 0777 to the following folders: .../includes/images and .../includes/themes (be sure to include all subdirectories and files)

Then it works.

[jetmanus]

When I go to the admin page, and try to go into the system settings to upload a new logo, I get the following error messages:

Warning: copy(include/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 187

Warning: copy(themes/Awesome80s/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/BoldMove/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/FinalFrontier/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/GoldenGate/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Links/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Love/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Paradise/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Pipeline/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Retro/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/RipCurl/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Shred/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Sugar/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/SugarClassic/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/SugarLite/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/Sunset/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/VintageSugar/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Warning: copy(themes/WhiteSands/images/company_logo.png) [function.copy]: failed to open stream: Permission denied in /var/www/vhosts/cmbsgr.com/httpdocs/crm/modules/Configurator/Configurator.php on line 190

Any ideas on how to fix this?

Thanks
Bill

Got this from this page

Webmaster
Message: [function.copy]: failed to open stream

You are probably getting this error because the permission on your directory are not setup correctly. You need to give "write" permission to the "web" directory for your script to work properly.

and it worked for me