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Thread: existing issues...fixed?

  1. #1
    jag7720 is offline Member
    Join Date
    Sep 2007
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    6

    Default existing issues...fixed?

    I'm rather confused... I installed the latest version of Sugar and I am having issues. I did some searches in the forum and I see that the issues I am having are existing but either "have" been fixed or the thread just ends with no resolution.

    I installed 4.5.1f and when I send a test campaign it says it will start sending in August 1996

    I also don't get any kind of wysiwyg when I am creating a template in HTML... it is just blank with no field to edit.


    Are there a solutions for these issues? How are all of you actually using SugarCRM?


    Please help

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
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    3,183

    Default Re: existing issues...fixed?

    In order to help we would need all the information that is asked for on the screen where you enter the message

    Apache or IIS
    Versions
    MySQL or MSSQL

    We could also use things like:
    What browser are you using
    do you see any javascript errors in your browser (at the bottom)
    Are you using a language pack or just English

    I tested the version on my server and on the demo server and neither had these issues so I am going to guess it is a problem in your stack somewhere. Either permissions or missing files for the FCKEditor problem and Maybe a default date format issue for the date issue. But without information we really can't help.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  3. #3
    jag7720 is offline Member
    Join Date
    Sep 2007
    Posts
    6

    Default Re: existing issues...fixed?

    http://69.81.22.27/crm/info.php

    Apache/2.2.3
    Mysql 5.0.38

    Firefox

    No java script errors

    Just English

    I tried this with the version in the Trix-Box image and I tried it installing on a fresh Ubuntu box.

    All permissions are 777


    I installed beta 5 and I don't get these errors... I just don't want to use a beta

    Thanks

    Jason
    Last edited by jag7720; 2007-10-12 at 02:19 PM.

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