Export Disabled.. is this a bug!?!

[sherlock]

When I login as "admin" I can export no problem in the CASES module.. when I login as a normal user that has all permissions set for the "CASES" module set to ALL, this user cannot export data!?!? I am taken to the export.php page and shown "Exports Disabled."

Reading back there have been previous bugs relating to the Export feature not working, but this was a year ago.. anyone else having the same problem for the latest version of SugarCRM?

[Angel]

While logged in as Admin, click "Admin", then "System Settings."

Scroll down and verify that the option for "Disable Export" and "Admin export only" are not checked. If they are, uncheck them and save your settings.

[sherlock]

Thank you Angel Magaña!

[telania]

You know I have been having this issue with exporting contacts out my account.

All I get is header columns and all blank after that.

Any ideas what might be wrong?

I have the latest version of sugars open source.

[sebs]

Hello,

I have problem with export functionality in Sugar 5.0f CE. There are no "select" menu, "export" and "delete" buttons also check boxes are missing in Project list and Project Tasks list when I log as normal user (non admin). "Admin export only" and "disable export" are set to false. User is assign to role with full access to Project (option "enable" or "all" in role rights). All others modules allow exporting for this user. When logged as admin exporting projects/project tasks is available.

I think that problem is in file view.list.php. When this file is removed export is working correctly.

What should I do to turn on export for Project/Project tasks without removing view.list.php?

[sebs]

There are two ways to solve this problem. I tested it on Sugar 5.0f CE and it works. Rights set by roles are also applied.

Solution 1 (very easy)

Remove or rename two files: modules/Project/views/view.list.php and modules/ProjectTask/views/view.list.php. It seems that those files are not necessary for those modules to work correctly. I noticed only one change - mass update will appear.

Solution 2 (easy)

Edit two files: modules/Project/views/view.list.php and modules/ProjectTask/views/view.list.php Both of them are identical except class name and constructor. Changes must be applied to both of them.
Change this

         global $current_user;
        
        if (!is_admin($current_user)){
            $params = array( 'massupdate' => false );
            $lv->export = false;
        }
        else{
            $params = array( 'massupdate' => true, 'export' => true);
        } 
  

to this

         global $current_user;
        
        if (!is_admin($current_user)){
            //$params = array( 'massupdate' => false );
            //$lv->export = false;
            $params = array( 'massupdate' => false, 'export' => true );
        }
        else{
            $params = array( 'massupdate' => true, 'export' => true);
        } 
  

also change this

         if(empty($_REQUEST['search_form_only']) || $_REQUEST['search_form_only'] == false){
            $this->processQuickSearch();
            if (!is_admin($current_user)){
                $lv->setup($seed, 'include/ListView/ListViewNoMassUpdate.tpl', $where, $params);
            }
            else {
                $lv->setup($seed, 'include/ListView/ListViewGeneric.tpl', $where, $params);
            }
            $savedSearchName = empty($_REQUEST['saved_search_select_name']) ? '' : (' - ' . $_REQUEST['saved_search_select_name']); 
  

to this

         if(empty($_REQUEST['search_form_only']) || $_REQUEST['search_form_only'] == false){
            $this->processQuickSearch();
/*            if (!is_admin($current_user)){
                $lv->setup($seed, 'include/ListView/ListViewNoMassUpdate.tpl', $where, $params);
            }
            else {*/
                $lv->setup($seed, 'include/ListView/ListViewGeneric.tpl', $where, $params);
            //}
            $savedSearchName = empty($_REQUEST['saved_search_select_name']) ? '' : (' - ' . $_REQUEST['saved_search_select_name']); 
  

In this solution mass update will not appear.

[manfredpw]

While logged in as Admin, click "Admin", then "System Settings."

Scroll down and verify that the option for "Disable Export" and "Admin export only" are not checked. If they are, uncheck them and save your settings.

Just a tip that may help someone: I'm using SugarCRM 6.0, and the export options mentioned above are located in "Admin" -> "Locale", not in "Admin" -> "System Settings"

Greetings

Manfred P. Wilke