Hello,
I am having a major issue:
It seems the first provider I was using had a corrupt install or its platform created bugs to SugarCRM 6.03
I looked for and tested another provider and did not find the same bugs with the same install version (fresh install).
I tried to do a backup of the SugarCRM version I made hopping that the bugs would not appear once installed at the new provider, but they they were exported as well.
On a fresh install the bugs did not appear. (on a fresh install on the first provider the bugs were also there)
Here is what I would like to do:
- Make a fresh install at the new provider
- Export my modifications (no programming was done, only normal configurations through the studio etc...)
- Import the settings on the fresh install at the new provider.
Is that feasible?
If so, what is the procedure? what are the files that I should move? I do not need to move the contacts etc... I just need to move the settings. I do not mind reimporting all the contacts and the relations.
if you wish to know the bug I am experiencing, here they are:
Bug One:
When:
- I go to the login page: www.....com
- I go to lost password
- I enter for loging and my email
- I get the following by email: Here is your account username and temporary password: Username : ***** Password : $contact_user_user_hash http://....com/index.php After you log in using the above password, you may be required to reset the password to one of your own choice. Instead of "$contact_user_user_hash " I should be getting a password.
Bug two:
I am importing accounts through a CSV files in the CRM and I get the following error when I try to review the accounts that were refused from being imported through that CSV the file. Therefore I cannot make correction to the files to get a better import:
403 Forbidden Access to this resource on the server is denied! Powered By LiteSpeed Web Server LiteSpeed Technologies is not responsible for administration and contents of this web site!
- I go to import accounts
- I import accounts through a CSV file
- I map the fields - I process my imports
- I get a mixed result (some imports are not imported)
- I click "download the error list" (or "the download the account that were not imported" link) and I get the following error:
403 Forbidden Access to this resource on the server is denied! Powered By LiteSpeed Web Server LiteSpeed Technologies is not responsible for administration and contents of this web site!


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