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Thread: Fatal

  1. #1
    LucioFiamingo is offline Sugar Community Member
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    Exclamation Fatal

    I notice my sugarcrm installation work slow on a dedicated server. So I set a INFO level on error log and notice lots of FATAL like this:

    [FATAL] accounts.name like 'Pla%'

    however, the sugar work fine but slow...

    Any suggestions?

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Fatal

    COLOSSUS said to this issue: There is another system

    Who else is working on your system?
    Sounds like forgotten developer trace points..
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    LucioFiamingo is offline Sugar Community Member
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    Smile Re: Fatal

    Sorry Kuska, what do you mean with another system? I make just some studio modification on sugarce.

    The server is dedicated so, no one should work on it. I notice this errors during standar use uf crm, by my operator. Perhaps is a misconfiguration? Today I see also Mysql errors, see this errors line:

    [FATAL] CONCAT(IFNULL(contacts.first_name,'')) like 'DE VI%' or CONCAT(IFNULL(contacts.last_name,'')) like 'DE VI%'

    [FATAL] lfc_atecocode.name like '22%'

    [ERROR] MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'ORDER BY last_name ASC' at line 1


    Thank you for your help!

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Fatal

    what versions of php, db, operating system, sugarcrm and webserver are you running?

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Fatal

    Sorry Lucio, Collossus is a super computer in an old SciFi Film ( http://en.wikipedia.org/wiki/Colossu...Forbin_Project ) which calculated after switching on a very long time to produce only one line of output: "There is another system". "His" extraordinary calculation capabilities had calculated that there must be a system with the same power he has....


    Back to problem: Are you really sure SugarCRM works fine?
    If there are such error messages there must be a fundamental bug in your system.
    If you use a Linux system, are you sure all rights and permissons are set correctly?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    LucioFiamingo is offline Sugar Community Member
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    Default Re: Fatal

    ..ahh .. Dear Kuske, the sugarcrm seams to work fine, I notice just some very slow response time. My DB has just hundreds of record and the server is a good computer so, I suppose the probles is related to a misconfiguration of somethink.
    To answer to salesagility,
    The systems is:

    Redhat Linux Fedora 13
    Linux 2.6.33.3-85.fc13.i686.PAE on i686
    Server Web Apache 2.2.15
    MySQL 5.1.45
    PHP Version 5.3.2
    Sugar CE 5.5.2 (Build 1224)

    Thanks!

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