Fatal Error: Allowed memory ... exausted

[datasponge]

HI all,

After clicking View Summary on Account Detail view I received the following error message:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 16 bytes) in var/www/html/SugarCRM/data/SugarBean.php on line 1942

This my my attempt to reproduce an error seen by a user who reported the similar error:

SugarCRM Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /var/www/html/SugarCRM/custom/modules/logic_hooks.php on line 1

So I can reproduce the basic error. View Summary works fine for other accounts.

This account has 112 history entries. A quick query using sum(char_length(description)) tells me that the total number of characters in the description field for all 112 entries is less than 15 K. Obviously lots of other fields get reported by the View Summary window, but description is the only one of type text, so all other fields should use little memory.

I don't have any custom code for logic hooks.

Linux Mandriva 2008
SugarCRM Version 5.2.0f (Build 5688)
PHP 5.2.4
Apache Version Apache/2.2.6 (Mandriva Linux/PREFORK-8.1mdv2008.0)
Apache API Version 20051115
MySQL 5.0.45

The system has 1GB of Ram and 4 GB of swap and is used only for SugarCRM and one other database with some custom web pages.

I reproduced this on the weekend when nothing else was running, so there are no other loading considerations.

Any suggestions for tracking this down?

Thanks

Phil

[salesagility]

you need to increase the max_memory in your php.ini and then reboot your webserver

[datasponge]

OK,

Increasing memory_limit in php.ini from 40MB to 64MB makes the problem go away (thanks salesagility).

I have not tried other values. I arbitrarily picked 64MB.

Any suggestions on an ideal value?

Any significant consequences of setting it higher than needed?

Thanks

Phil

[andopes]

OK,

Increasing memory_limit in php.ini from 40MB to 64MB makes the problem go away (thanks salesagility).

I have not tried other values. I arbitrarily picked 64MB.

Any suggestions on an ideal value?

Any significant consequences of setting it higher than needed?

Thanks

Phil

I would suggest you to set a value 128M or greater.

Cheers
Cheers