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Thread: Fatal Error- Cannot redeclare pzor()

  1. #1
    speterson is offline Member
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    Default Fatal Error- Cannot redeclare pzor()

    I haven't done anything. All of sudden I can't get in.
    It's hosted on Godaddy (sucks), but has been working up until now.
    I can't even remember what version it is since I can't get in to look.
    I can tell you it was the latest version in July 2009.

    here is the error message. Does anyone have any idea where to start?

    Fatal error: Cannot redeclare pzor() (previously declared in /home/content/j/a/s/jasondhaynes/html/azwre/crm/index.php(1) : eval()'d code:1) in /home/content/j/a/s/jasondhaynes/html/azwre/crm/config.php(1) : eval()'d code on line 1

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    you can tell what version it is by looking in config.php

    'sugar_version' =>

    Have you done any customisations?
    Do you have any custom modules from SugarForge?

  3. #3
    speterson is offline Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    Running version 5.2.0f

    I called godaddy support. They say there was a bunch of files changed yesterday.
    They say someone logged in with a legit logon.

    I can't imagine who or why.

    We have no custom modules and have not made any code customizations. I have customized things within Studio, but not for at least a month.

    godaddy has the ability to restore files as of a certain time.
    Would I be ok using their restore function as long as the folder names remain the same?
    Last edited by speterson; 2009-10-13 at 10:22 PM. Reason: forgot something

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    can go daddy tell you waht files have been changed?

    can you get a directory listing?

    do you have a backup?

  5. #5
    speterson is offline Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    Well I don't know what happened, but, godaddy's restore function worked.

    I guess I'm going change all the passwords etc.

    To answer your question...they had a hard time with a list of files changed. They could go through the folders and see which files were updated yesterday, but that's about it. They couldn't tell me what user id/logon was used either.

    They did ultimately show me how to use their restore function, which I'm glad to say worked.

    Thanks.
    Steve

  6. #6
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    Good ... glad you got it sorted ... harden your password security ... and do REGULAR BACKUPS

  7. #7
    speterson is offline Member
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    Default Re: Fatal Error- Cannot redeclare pzor()

    I heard that.

    Perhaps I could ask a backup question. Backups don't seem to work... at least for attached files. I know the files are all in a folder with crazy file names. (don't recall right off the top of my head)
    I don't have any problem with the application files or the db, BUT, anytime I have back'd up or moved a sugar install, I lose all the attached files. Is there something special you have to do for that folder to come across intact?

    Thanks again for being so responsive.

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