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Thread: Fatal error, Step 7 of install

  1. #1
    bradr is offline Junior Member
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    Oct 2006
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    Default Fatal error, Step 7 of install

    Any suggestions leading to the resolution of a Fatal error in Step 7 of installing SugarCRM would be appreaciated.

    OS: Mepis 6.0
    SugarCRM: Open source version 4.5.0d
    Web server: Apache Verson 2.0
    PHP version 5.1.2
    MySQL version 5.0.22

    I had initially loaded php-json 1.1.0 and when I got a message during install that 1.1.1 was needed, I removed the older version and did not replace it. I am willing to take a performance hit rather than compile a newer version. This may or may not have anything to do with the installation problem.

    The pop up error message included the following text:
    >>>>>>>>>>
    Step 7: Perform Setup SugarCRM
    Creating Sugar configuration file (config.php)

    Creating Sugar application tables, audit tables, and relationship metadata...


    Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 58368 bytes) in /var/www/SugarSuite-Full-4.5.0d/modules/EmailMan/EmailMan.php on line 271
    <<<<<<<<<<
    EmailMan.php was not modified by me. This sytem has 512 MB of RAM, 5 GB of free space on root (under which SugarCRM is located) and 1 GB of swap.

    Thanks,
    Brad

  2. #2
    bduenskie is offline Junior Member
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    Default Re: Fatal error, Step 7 of install

    Ubuntu 6.06
    Apache 2
    PHP 5.1.2
    MySQL 5

    I changed the "memory_limit" within my php.ini from 8 to 64 and I still receive this error:

    I get a very similar error which is:

    Creating Sugar configuration file (config.php)

    Creating Sugar application tables, audit tables, and relationship metadata...

    Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 58368 bytes) in /var/www/modules/EmailMan/EmailMan.php on line 101

  3. #3
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Memphis, TN
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    Default Re: Fatal error, Step 7 of install

    Did you restart the server after you made the changes to php.ini?
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



  4. #4
    bradr is offline Junior Member
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    Oct 2006
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    Default Re: Fatal error, Step 7 of install

    Yes, it is working now. Thank you.

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