"FATAL" quickcreatedefs error

[marclangston]

Below is a snippet from the log showing a common error:

02/02/10 15:24:59 [4636][-userID-][FATAL] Looking for: custom/modules/Contacts/metadata/-itemID-/quickcreatedefs.php
02/02/10 15:27:03 [3488][-userID-][FATAL] Looking for: custom/modules/Opportunities/metadata/-itemID-/quickcreatedefs.php
02/02/10 15:27:22 [3488][-userID-][FATAL] Looking for: custom/modules/Contacts/metadata/-itemID-/quickcreatedefs.php
02/02/10 15:27:41 [3488][-userID-][FATAL] Looking for: custom/modules/Contacts/metadata/-itemID-/quickcreatedefs.php

You can see this is happening across modules. I haven't heard loud screams from my user base so I'm assuming this goes largely unseen.

I seem to remember a previous post that indicated that all I needed to do was create a "quickcreatedefs.php" file in the referenced locations and that would solve the problem but I can't find the post. Can anybody comment on the cause/fix for this?

Thanks.
marc

[judgej]

Did you ever find a solution to this? A year on from your post, and I'm having the same problem but cannot fine a a solution.

[kuske]

Which version of sugarCRM do you use?
And which edtition?

[kuske]

It sounds as if the system can find the custom...quickcreatedefs.php files but cannot read them.

If you use a linux system, this is an issue of rights.
Check the mod and owner settings of your custom files.

[judgej]

We don't have any custom quickcreatedefs.php files. We just get this error from a variety of modules, but have no idea what is causing it. I cannot even reproduce the error myself, so I can only wonder what the end users are doing to make this happen.

Errors from the last half hour include:

Sun Oct 2 20:30:50 2011 [14699][ae8c38d8-4790-c89a-b8cd-4e622e91a02a][FATAL] Looking for: custom/modules/Calls/metadata/6e9d6ca1-e24a-1ea3-0f4c-4e5d0943b673/quickcreatedefs.php
Sun Oct 2 20:30:50 2011 [14699][ae8c38d8-4790-c89a-b8cd-4e622e91a02a][FATAL] Looking for: custom/modules/Calls/metadata/c20a5d36-68e4-d5aa-595f-4e711f14176b/quickcreatedefs.php
Sun Oct 2 20:34:11 2011 [15436][ae8c38d8-4790-c89a-b8cd-4e622e91a02a][FATAL] Looking for: custom/modules/Calls/metadata/6e9d6ca1-e24a-1ea3-0f4c-4e5d0943b673/quickcreatedefs.php

In custom/modules/Calls/metadata/ there is only an Ext folder. I don't know what is looking for these missing files, and why it is looking for them, and what those uuid values in the path represent.

-- Jason.

[kuske]

Again:
Which version of sugarCRM do you use?
And which edtition?

I checked the whole 6.2 pro edition for a line of code writing a fatal error starting with "Looking for", but there was no line....

Do you have additonal modules?

Perhaps you can search for "Looking for:" in your code.

[judgej]

Again:
Which version of sugarCRM do you use?
And which edtition?

Sorry - I missed that post. We are using 6.2.0 CE

[judgej]

I see this message in various places, including::

• include/MVC/View/views/view.detail.php
• include/MVC/View/views/view.list.php
• include/MVC/View/views/view.edit.php
• include/MVC/View/views/view.popup.php
• include/Dashlets/DashletGeneric.php
• include/EditView/SubpanelQuickCreate.php
• include/pclzip/pclzip.lib.php

-- Jason

[kuske]

So I would say these modules are part of an additional installed module.
In my 620CE there are no "Looking for:" findings. Not one of them.

[judgej]

Cool - thanks for confirming that. I guess I have a lot to learn about where modules install their files - I had just assumed they were pretty self-contained and installed themselves only under the "modules" folder.

I'll follow this up through the list of installed modules.

-- Jason