FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

[secquard]

I trie to get automated mail but i get the following error in my sugarcrm.log

Mon Jan 22 17:31:49 2007,082 [6060] FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by
Mon Jan 22 17:31:49 2007,092 [6060] FATAL SugarCRM - Error fetching relationship from cache schedulers_modified_user_id
Mon Jan 22 17:31:56 2007,406 [6112] FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by
Mon Jan 22 17:31:56 2007,407 [6112] FATAL SugarCRM - Error fetching relationship from cache schedulers_modified_user_id

wat can it be....

thanks in advantage

Ruurd Bakker

[nathanfunk]

I am getting the same error messages though not related to automated mail.

Hope someone can help you with this...

Nathan

[vdhyani]

Nathan,

Did you try Rebuild Relationship from Admin yet ?
* Log into application as Administrator
* Go to Admin panel
* Run Repair -> Rebuild Relationships

[chad.hutchins]

Rebuilding the relationships will indeed work, but only temporarily. Something triggers it to stop working after you repair. Whenever I receive this error the relationship record in the table 'relationships' isn't there. There is a good explanation on the wiki here.

http://www.sugarcrm.com/wiki/index.p...hip_from_cache

[bingnet]

I experience this error in Version 5.0.0e (Build 3276), which causes inbound email to break.

[styson]

I too have this error on 5.0.0e. Sugar will not retrieve email from a group account into a group folder nor will it retrieve email for a personal IMAP account. The IMAP account works off and on, but not every 5 minutes as configured. The group account has never worked. All fixes I can find via search have not worked. This includes fixes for failed email retreival.

[webnom]

Also having this issue and it's very frustrating.

Any fixes from the SugarCRM team on this one? Any community fixes?

Is this repaired and verified in 5.1RC?

HELP!

/Brad

[fabiotpr]

We have this problem with latest Version 5.1.0 (Build 4732).
Any news about this issue?

f.

[DanBrown]

I too am having this issue, i cannot reiceve mail in the group folder because the scheduler isnt checking the mailboxes, iv tried everything... (running V5.1.0)

09/17/08 08:24:55 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:25:30 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:26:16 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:26:38 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:28:48 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:33:25 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:43:51 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
09/17/08 08:49:55 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by

[dstj]

I too get this errors every time I go to Admin->Schedulers, but the Scheduler does work and recovers inbound group emails (once I had everything else set up right, see this thread)