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Thread: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

  1. #1
    secquard is offline Junior Member
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    Jan 2007
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    3

    Default FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I trie to get automated mail but i get the following error in my sugarcrm.log

    Mon Jan 22 17:31:49 2007,082 [6060] FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by
    Mon Jan 22 17:31:49 2007,092 [6060] FATAL SugarCRM - Error fetching relationship from cache schedulers_modified_user_id
    Mon Jan 22 17:31:56 2007,406 [6112] FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by
    Mon Jan 22 17:31:56 2007,407 [6112] FATAL SugarCRM - Error fetching relationship from cache schedulers_modified_user_id

    wat can it be....

    thanks in advantage

    Ruurd Bakker

  2. #2
    nathanfunk is offline Sugar Community Member
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    Jul 2007
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I am getting the same error messages though not related to automated mail.

    Hope someone can help you with this...

    Nathan

  3. #3
    vdhyani is offline Junior Member
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    Dec 2006
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    143

    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    Nathan,

    Did you try Rebuild Relationship from Admin yet ?
    * Log into application as Administrator
    * Go to Admin panel
    * Run Repair -> Rebuild Relationships

  4. #4
    chad.hutchins is offline Sugar Community Member
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    May 2007
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    Texas
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    Rebuilding the relationships will indeed work, but only temporarily. Something triggers it to stop working after you repair. Whenever I receive this error the relationship record in the table 'relationships' isn't there. There is a good explanation on the wiki here.

    http://www.sugarcrm.com/wiki/index.p...hip_from_cache

  5. #5
    bingnet is offline Member
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    May 2008
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I experience this error in Version 5.0.0e (Build 3276), which causes inbound email to break.

  6. #6
    styson is offline Junior Member
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I too have this error on 5.0.0e. Sugar will not retrieve email from a group account into a group folder nor will it retrieve email for a personal IMAP account. The IMAP account works off and on, but not every 5 minutes as configured. The group account has never worked. All fixes I can find via search have not worked. This includes fixes for failed email retreival.
    Last edited by styson; 2008-06-21 at 12:56 AM.

  7. #7
    webnom is offline Sugar Community Member
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    Also having this issue and it's very frustrating.

    Any fixes from the SugarCRM team on this one? Any community fixes?

    Is this repaired and verified in 5.1RC?

    HELP!

    /Brad

  8. #8
    fabiotpr is offline Sugar Community Member
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    Jan 2008
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    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    We have this problem with latest Version 5.1.0 (Build 4732).
    Any news about this issue?

    f.

  9. #9
    DanBrown is offline Senior Member
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    Jul 2008
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    95

    Exclamation Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I too am having this issue, i cannot reiceve mail in the group folder because the scheduler isnt checking the mailboxes, iv tried everything... (running V5.1.0)

    09/17/08 08:24:55 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:25:30 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:26:16 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:26:38 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:28:48 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:33:25 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:43:51 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    09/17/08 08:49:55 [768][1][FATAL] Error fetching relationship from cache schedulers_created_by
    Last edited by DanBrown; 2008-09-17 at 11:43 AM.

  10. #10
    dstj is offline Sugar Community Member
    Join Date
    Nov 2006
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    23

    Default Re: FATAL SugarCRM - Error fetching relationship from cache schedulers_created_by

    I too get this errors every time I go to Admin->Schedulers, but the Scheduler does work and recovers inbound group emails (once I had everything else set up right, see this thread)

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