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Thread: Fax numbers not showing

  1. #1
    Fenris is offline Junior Member
    Join Date
    Jun 2007
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    4

    Default Fax numbers not showing

    I'm running SugarCRM Version 4.5.1e (Build 1049).

    For some reason I can't see any fax numbers when viewing a company record.

    If I go into edit mode the numbers are there, but nothing in the normal view.

    Has anyone come across this before and if so do you have a solution?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Jul 2005
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    Default Re: Fax numbers not showing

    Sounds like someone may have removed the field from the DetailView layout.

    Login as admin and access the Studio in the Admin control panel. Verify that the fax number is still on the DetailView layout.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    Fenris is offline Junior Member
    Join Date
    Jun 2007
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    4

    Default Re: Fax numbers not showing

    I checked, and it shows the field Phone_Fax. I removed the field and published, then put it back but still no change, I can only see the field values when I'm in edit mode.

  4. #4
    scottfishr is offline Junior Member
    Join Date
    Mar 2008
    Posts
    1

    Default Re: Fax numbers not showing

    Hi,

    I am having this problem. I am using Version 4.5.1i (Build 1176).

    Has anyone figured out why this is happening? Any way to fix it?

    Thank you

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