"From" field showing up as "SugarCRM"?

[sirmatt]

Fellow Sugar addicts,

Alright, so I am sending outbound emails fine now from five different email accounts. Three of them are perfect, two however send emails that - instead of "John Jones" or "Sue Morgan" as the name - say "SugarCRM".

When you hit reply to these messages, you are replying to the right email, but the

Persons Name <personsname@emailaddress.com>

part looks like:

SugarCRM <personsname@emailaddress.com>

in the email client when replying.

All of the settings in IMAP *and* SMTP for each account are identical...names are where they should be, etc.

Any way to fix this? Maybe re-make the accounts or something??

Thanks.

- Matt

[davidboris]

Hi,

You need to go to Admin > Email Settings
You will see that "From" Name: is by default set to SugarCRM for admin user.
I guess the missing User name is admin.