File Permissions

[scott0204]

Strange things are happening -

I'm running:

SugarCRM Version 4.5.1d (Build 1273)
MySQL 5.0.20-standard
php 5.2
hosted box with phpwebhosting.com

I have been customizing my install for the last four days - LOTS OF WORK - last night for some unknown reason the permissions changed on several directories - include and cache directories to name a couple.

This caused major problems with the application.

This morning everything seems to be working ok. I spot checked several permissions using my ftp client and everything seems to be ok.

The only scheduler running or set to run is the email poll but I don't even think its really working. Problem is once ownership gets changed on those directories / files I cannot take ownership back to correct the problem. I have to create a ticket with my hosting company (the joys of shared budget hosting).

How could this have happened? How can it be avoided in the future?

Anybody have comments, thoughts, advice? Can I trust this install? We were suppose to start entering real data this week.

[andydreisch]

Hi scott0204, do you recall running "Repair Custom Fields"? (Not sure of exact wording). Just curious. Some folks in this thread have made a similar complaint.

Thanks,

Andy

[scott0204]

I did - it all started when I tried to install a couple modules - the password reset module and zuckerdoc (I think thats the name) - those wouldn't install because of permission problems in the cache dir - so I tried *all* the diagnostic tools and repair tools I could find on the sugarcrm admin page.

Repair Custom Fields - is that what causes this?

I still wasn't able to install any of the modules - I wanted to install module builder in addition to those listed above.

Thanks very much for taking the time to respond - I really appreciate it.

Hi scott0204, do you recall running "Repair Custom Fields"? (Not sure of exact wording). Just curious. Some folks in this thread have made a similar complaint.

Thanks,

Andy