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Thread: font error with unicode! help me plzz!

  1. #1
    bangnd is offline Member
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    Default font error with unicode! help me plzz!

    When i make a tsv or tab file by Excel or notpad and import into Sugar CRM, the font is error. I m living in Viet Nam, so i use Unicode character. Please help me to solve this problem as soon as possible. Thanks so much!
    ~ bangnd20286@gmail.com ~

  2. #2
    kinshibuya's Avatar
    kinshibuya is offline A Sugar Hero
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    Default Re: font error with unicode! help me plzz!

    Do You have problems with character set when creating a record?
    you just have this problem with import?
    Priscila Kin Yamamoto Joranhezon
    Phone: +55 61 32010000
    priscila.joranhezon@nct.com.br
    NCT Informática Ltda

  3. #3
    bangnd is offline Member
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    Default Re: font error with unicode! help me plzz!

    i have problem with character set after import.
    creat tab file with notepad in Unicode is ok.
    Import into suger crm is ok.
    But the character u see in the database is error.
    please help. I dont know how to solve this. thanks so much.

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: font error with unicode! help me plzz!

    what is your mysql charset? Use PHPMyAdmin ... the home page will tell you

  5. #5
    bangnd is offline Member
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    Default Re: font error with unicode! help me plzz!

    yep, in Sugar CRM system, i use phpmyadmin. in xampp localhost. but i can not set Unicode into database from txt file. plzz. thanks so much.

  6. #6
    bangnd is offline Member
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    Default Re: font error with unicode! help me plzz!

    somebody helps me plzz!!! hx.

  7. #7
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: font error with unicode! help me plzz!

    My question is what is the mysql charset ?

  8. #8
    bangnd is offline Member
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    Default Re: font error with unicode! help me plzz!

    its UTF-8 . thanks god.

  9. #9
    citistars is offline Junior Member
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    Default Re: font error with unicode! help me plzz!

    Please help advise the solution as I'm facing the same issue where csv file contains data in Unicode. Thanks so much in advance.

  10. #10
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: font error with unicode! help me plzz!

    SugarCRM requires the Import/Export encoding matches the import file encoding.
    So make sure both match.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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