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Thread: Forbidden You don't have permission to access /.../index.php on this server

  1. #1
    koolc is offline Junior Member
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    Default Forbidden You don't have permission to access /.../index.php on this server

    I just upgraded to 6.1.1 AND moved to a different shared hosting account.

    On any page, if I click to re-sort the rows (leads or accounts or whatever), I get the above mentioned error.

    Have I missed setting the file permissions of a specific file/ folder when I moved servers, or is this a bug in 6.1.1.?

    Any help is appreciated!

  2. #2
    mtvtaras's Avatar
    mtvtaras is offline Sugar Community Member
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    Default Re: Forbidden You don't have permission to access /.../index.php on this server

    Hello,

    Try to change the permission for folders to 755 and for files to 644.


    Cheers

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Forbidden You don't have permission to access /.../index.php on this server

    Make sure the attributes site_url and host_name are properly configured at config.override. These attributes must follow the new server address.

    Cheers
    André Lopes
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  4. #4
    koolc is offline Junior Member
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    Default Re: Forbidden You don't have permission to access /.../index.php on this server

    @mtvtaras. I've change folder and file permissions to 777 for the following folders & subfolders:
    /data
    /modules
    /cache
    /custom
    config.php
    sugarcrm.log

    I've not change the folder permissions for folders other than the above. Should i be doing that too?

    @adropes. I checked that these attributes are correctly configured. I AM able to login, and generally navigate around sugarCRM. The only thing thats not working is are the controls related to navigating the rows. i.e. if I want to see the next page of leads/ opportunities. or if I want to resort the rows by email id. etc.

  5. #5
    mtvtaras's Avatar
    mtvtaras is offline Sugar Community Member
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    Default Re: Forbidden You don't have permission to access /.../index.php on this server

    Hello,

    For security reason please change for all folders to 755 and for all files to 644.

    Cheers

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