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Thread: Format/Render Problem

  1. #1
    yasmen is offline Junior Member
    Join Date
    May 2010
    Posts
    1

    Default Format/Render Problem

    Hello everyone

    I've tried to upload SugerCRM Community 5.5.2 on my server. But after the installation process (which is completed successfully), I got SugerCRM running but without any format! Just plain text without any colors or formatting!!!!

    I've checked if there any file is missed, but all files are there on the server!
    & by the way, I've used a copy of it and installed it on my localhost (on my personal machine) & it worked just perfect!!!!

    Any idea about how to solve this!!

    PS. I've attached a screen shot of how it looks like.
    Attached Images Attached Images  

  2. #2
    agcopley is offline Sugar Community Member
    Join Date
    Nov 2007
    Location
    Santiago, Chile
    Posts
    204

    Default Re: Format/Render Problem

    Quote Originally Posted by yasmen View Post
    Hello everyone

    I've tried to upload SugerCRM Community 5.5.2 on my server. But after the installation process (which is completed successfully), I got SugerCRM running but without any format! Just plain text without any colors or formatting!!!!

    I've checked if there any file is missed, but all files are there on the server!
    & by the way, I've used a copy of it and installed it on my localhost (on my personal machine) & it worked just perfect!!!!

    Any idea about how to solve this!!

    PS. I've attached a screen shot of how it looks like.
    Hi, this is usually caused by a file permissions/owenrship problem. Check the Sugar Wiki.

    Rgds
    Andrew

  3. #3
    nickgiguere is offline Senior Member
    Join Date
    Jun 2009
    Posts
    24

    Default Re: Format/Render Problem

    I have the exact same problem. It's definitely not a permissions issue. Something else interesting: I have Version 5.2.0i (Build 5757) on another domain on 1and1 and it works fine.

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