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Thread: ForumsModule does not show thread body text or reply buttons etc..

  1. #1
    wildatsun is offline Junior Member
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    Default ForumsModule does not show thread body text or reply buttons etc..

    Hi all, I installed latest version of SugarCRM (4.5.1b) and downloaded the latest version of ForumsModule-OS-4.5.1.zip (01/04/2007).

    Issue is when I go to view a thread it does not show the body text of the thread or the buttons to reply to the thread etc, it shows the thread title and thats it - "Threads: XXX"

    I have installed my setup on a Windows XP Pro desktop for customizing before moving to a server,, all other things work perfectly

    Please assist.. also how do I turn on the PHP error notifications as this installation was the complete package that installed SugarOS, MySQL and PHP all in one go, and so I can't even see the error (I am assuming there is one)...

    I did find this error in the error log for Apache -

    [Sun Apr 01 12:20:49 2007] [error] [client 127.0.0.1] PHP Fatal error: Call to undefined function: iconv() in C:\\Program Files\\sugarcrm-4.5.1b\\htdocs\\sugarcrm\\modules\\Threads\\Detail View.php on line 90, referer: http://127.0.0.1/sugarcrm/index.php?...2-460f93965e63

    Line 90 shows -

    $desc_html=iconv($app_strings['LBL_CHARSET'],"ISO-8859-1",$focus->description_html);

    Cheers.
    Last edited by wildatsun; 2007-04-01 at 11:29 AM.

  2. #2
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: ForumsModule does not show thread body text or reply buttons etc..

    Which version of PHP are you using, PHP4 or PHP5? If you're using PHP4, find the library named "iconv.dll" under the PHP directory, and copy it to the Windows system directory.
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  3. #3
    wildatsun is offline Junior Member
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    Default Re: ForumsModule does not show thread body text or reply buttons etc..

    Hello Ryuhei,

    The PHP installation from the help file says it is version 4.4.3.

    I copied the "iconv.dll" file from the PHP installation folder to -

    c:\windows\system &
    c:\windows\system32

    however the issue is still there, the Apache log file says -

    [Sun Apr 01 15:03:13 2007] [error] [client 127.0.0.1] PHP Fatal error: Call to undefined function: iconv() in C:\\Program Files\\sugarcrm-4.5.1b\\htdocs\\sugarcrm\\modules\\Threads\\Detail View.php on line 90, referer: http://127.0.0.1/sugarcrm/index.php?...8-460f99f7e0fc

    I even restarted the PC and tried to regsister the dll but got the error message -

    .. was loaded, but the dllregisterserver entry point was not found. File can not be registered.

    PHP was installed from the BitRock installer for windows - "sugarcrm-OS-4.5.1b-windows-installer.exe"

    Should I download PHP 4.4.3 and install it into the default location that PHP was installed from the BitRock installer?

    Thank you for your assistance.

    Alexis.

  4. #4
    wildatsun is offline Junior Member
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    Default Re: ForumsModule does not show thread body text or reply buttons etc..

    I found the fix, the extension for iconv (extension=php_iconv.dll) was not enabled in the php.ini file.. removed the ";" and forums works 100%

  5. #5
    faheem is offline Member
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    Default Re: ForumsModule does not show thread body text or reply buttons etc..

    thnaks this works for me.

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