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Thread: Garbage on top of CRM screen

  1. #1
    mobility is offline Junior Member
    Join Date
    Jul 2007
    Posts
    2

    Default Garbage on top of CRM screen

    [B]does anybody know what happend, My CRM is working just fine, but since last week i got some "garbage", or lots of characters on every screen, something like this:

    [COLOR=DarkOrange]"$app_list_strings['Prime/Sub']=array ( 'Prime' => 'Prime', 'Sub' => 'Sub', ); $app_list_strings['salutation_dom']=array ( '' => '', '' => '', 'Mr.' => 'Mr.', 'Ms.' => 'Ms.', 'Mrs.' => 'Mrs.', 'Dr.' => 'Dr.', 'Prof.' => 'Prof.', ); $app_list_strings['opportunity_role_dom']=array ( 'Prime' => 'Prime', 'Sub' => 'Sub', ); $app_list_strings['sales_stage_dom']=array ( '' => '', 'Prospecting' => 'Prospecting', 'Qualification' => 'Qualification', 'Needs Analysis' => 'Needs Analysis', 'Value Proposition' => 'Value Proposition', 'Id. Decision Makers' => 'Id. Decision Makers', 'Perception Analysis' => 'Perception Analysis', 'Proposal/Price Quote' => 'Proposal/Price Quote', 'Negotiation/Review' => 'Negotiation/Review', 'Closed Won' => 'Closed Won', 'Closed Lost' => 'Closed Lost', '' => '', ); $app_list_strings['lead_source_dom']=array ( '' => '', '' => '', 'Cold Call' => 'Cold Call', 'Existing Customer' => 'Existing Customer', 'Self Generated' => 'Self Generated', 'Employee' => 'Employee', 'Partner' => 'Partner', 'Public Relations' => 'Public Relations', 'Direct Mail' => 'Direct Mail', 'Conference' => 'Conference', 'Trade Show' => 'Trade Show', 'Web Site' => 'Web Site', 'Word of mouth' => 'Word of mouth', 'Email' => 'Email', 'Campaign' => 'Campaign', 'Other' => 'Other', 'SalesGenie' => 'SalesGenie', ); $app_list_strings['Prime/Sub']=array ( 'Prime' => 'Prime', 'Sub' => 'Sub', ); $app_list_strings['salutation_dom']=array ( '' => '', '' => '', 'Mr.' => 'Mr.', 'Ms.' => 'Ms.', 'Mrs.' => 'Mrs.', 'Dr.' => 'Dr.', 'Prof.' => 'Prof.', ); $app_list_strings['opportunity_role_dom']=array ( 'Prime' => 'Prime', 'Sub' => 'Sub', ); $app_list_strings['sales_stage_dom']=array ( '' => '', 'Prospecting' => 'Prospecting', 'Qualification' => 'Qualification', 'Needs Analysis' => 'Needs Analysis', 'Value Proposition' => 'Value Proposition', 'Id. Decision Makers' => 'Id. Decision Makers', 'Perception Analysis' => 'Perception Analysis', 'Proposal/Price Quote' => 'Proposal/Price Quote', 'Negotiation/Review' => 'Negotiation/Review', 'Closed Won' => 'Closed Won', 'Closed Lost' => 'Closed Lost', '' => '', ); $app_list_strings['lead_source_dom']=array ( '' => '', '' => '', 'Cold Call' => 'Cold Call', 'Existing Customer' => 'Existing Customer', 'Self Generated' => 'Self Generated', 'Employee' => 'Employee', 'Partner' => 'Partner', 'Public Relations' => 'Public Relations', 'Direct Mail' => 'Direct Mail', 'Conference' => 'Conference', 'Trade Show' => 'Trade Show', 'Web Site' => 'Web Site', 'Word of mouth' => 'Word of mouth', 'Email' => 'Email', 'Campaign' => 'Campaign', 'Other' => 'Other', 'SalesGenie' => 'SalesGenie', );"

    Then the regular CRM screen with tabs, etc

  2. #2
    ndefreitas is offline Sugar Community Member
    Join Date
    Jul 2007
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    10

    Default Re: Garbage on top of CRM screen

    i am not a expert in SugarCRM, but check the include\language\en_us.lang.php file with a original or backup file, i think that is probable that you have a en_us.lang.php language file corrupt.

    Verify with the backup or the original... if the problem is the file verify is you can restore that.. off course make a backup of the old file.

    Regards.

    Nelson de Freitas.

  3. #3
    mobility is offline Junior Member
    Join Date
    Jul 2007
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    2

    Default Re: Garbage on top of CRM screen

    Im very new and a user only type of user, how can I check the include\language\en_us.lang.php ?

  4. #4
    andrewjones is offline Member
    Join Date
    Jan 2008
    Posts
    6

    Default Re: Garbage on top of CRM screen

    May be there is some kind of registry hack !

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
    Join Date
    Oct 2007
    Location
    Germany
    Posts
    2,597

    Default Re: Garbage on top of CRM screen

    You have entered an quotation mark in a custom drop down field.

    This leads to a corrupted File ...\include\language\en_us.lang.php (as ndefreitas wrote before).

    You can open this file with an editor.
    Search for the string "Prime/Sub".

    In the 1-5 lines before this string there will be a quotation mark in a drop down definition.

    Remove this quotation mark.

    hk

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