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Thread: Giving clients limited access

  1. #1
    khalidh is offline Sugar Community Member
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    Question Giving clients limited access

    Is there anyway to give clients limited access to sugar open source to strictly view only tasks status related to their work?

    thanks,

    Khalid

  2. #2
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Giving clients limited access

    Hi,

    You can do this with the Roles module. Give the clients read only access to tasks that are assigned to them. Each of the clients should be assigned "Direct Reports" to somebody in your organisation.

    I think this would work!
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

  3. #3
    paikmoses's Avatar
    paikmoses is offline Sugar Community Member
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    Default Re: Giving clients limited access

    Quote Originally Posted by khalidh
    Is there anyway to give clients limited access to sugar open source to strictly view only tasks status related to their work?

    thanks,

    Khalid
    Hi Khalid,

    Yeah, admin can restrict the views and other actions on the modules by creating Roles for them. This would help you either: http://sugarcrm.openapp.org/?p=113

    HTH.

    Regards,

  4. #4
    wjohnson is offline Sugar Community Member
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    Default Re: Giving clients limited access

    PHP reports errors to us when we try to use roles. Has for a few versions now. Hopefully you will have more luck.

  5. #5
    paikmoses's Avatar
    paikmoses is offline Sugar Community Member
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    Default Re: Giving clients limited access

    Quote Originally Posted by wjohnson
    PHP reports errors to us when we try to use roles. Has for a few versions now. Hopefully you will have more luck.
    What kind of errors you encountered, could you please elaborate on that.

    Regards,

  6. #6
    WhiteSprings2 is offline Junior Member
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    Default Re: Giving clients limited access or individuals to report tab

    Open source 4.2 installed. I get it that in the roles you change access to different modules. The problem is that there isn't a report module that is separte to set role access.

    In the Sugar Admin Panel I can either make a table like Reports visiable system wide or turn it off.

    How do I give limited access to the Reports tab so that only managers have the ability to report on, there isn't a single visibility setting specific to a role or team in this area?

    Ellen

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