I am running 4.5.1h which I will continue to use while 5.0 GA is being tested with users. I am not sure what behavior I should be seeing after the account is setup. The crontab is configured for 1 minute polling, a group inbox is setup, and the scheduler is running I believe. There are 8 E-Mails sitting in the GMail Inbox from before I activated the group inbox but I have not seen anything show up in the group inbox except when I go to the group inbox and click [Check Mail].
The group inbox is setup under a separate Group user, "mygroup". When I look at Admin>Inbound EMails I see an Inbound EMail account named "personal.mygroup". Here are some questions...
Should sending an EMail to email@example.com cause a copy to appear in the SugarCRM group Inbox?
Should all the existing EMails load to SugarCRM?
How should I observe the arrival of polled E-Mail from the scheduler?
Will the Group Inbox at the top of the screen refresh automatically?
Do I have to go over to the Group Inbox page and keep hitting [Check Mail]?
I have included below the software versions, the cron file line requested by the Admin->Inbound EMail configuration page, and the BASIC and ADVANCED Inbound EMail setup with obscured account information.
I have setup four users without any inbound EMail setup on the individual accounts. I have setup a group Inbound EMail setup as you can see below. The client machine uses Windows XP with SP2 running Firefox 126.96.36.199 to access the server described below. A dedicated GMail account, ...
"Anon Y. Mous <firstname.lastname@example.org>" ...
which is configured for IMAP is the target.
......OS: SUSE LINUX PRO 9.3
Cron file line:
* * * * * root cd <service-directory>/htdocs; ...
...php -f cron.php >> /var/log/cron_php.log
Incoming E-Mail setup from Admin screen:
.......Possible Actions: Create [Any]
........Assign To Group: mygroup
....Auto-Reply Template: None
.......Reply Name/Email: Anon Y. Mous <email@example.com> (System Default)
No Auto-reply to Domain: none
.Mail Server Address: imap.gmail.com
...........User Name: anonymous
....Monitored Folder: INBOX
Mail Server Protocol: IMAP
.............Use SSL: Yes.......Port:993
.............Use TLS: No
Validate Certificate: No
....Leave Messages On Server: Email left on server after import
Import Only Since Last Check: No. Check against all emails on mail server.