Handler Application - Attachments
Hi,
Strange problem: Ubuntu 8.04 with all updates, FF2/3 , Sugar (5.0f or 5.1rc, CE and ENT), tested on two Sugar server application and one strictly local one and with two machines.
I upload a file as attachment to a note. When I try to open the file again I get the following message:
/tmp/xxx_Cases.ods could not be opened, because the associated helper application does not exist. Change the association in your preferences.
This is an example, it happens with all known file types. I read tons about this issue but nothing compares really with the one I have.
1. Application is installed (oo2.4.1)
2. FF recognizes the file type correctly (I checked & rebuilt mimetypes.rdf just in case) and chooses the correct application
3. Under Win it works with F3
4. Other (or even the same) files can be opened with other websites and the same configuration.
5. It's the same even for file types that the Ubuntu/Gnome apps themselves could open (document viewer, archive)
6. If I change the association when the FF dialog opens (open or save) and I choose the application explicitly the file opens without any problems (scalc or swriter in the case of oo docs).
7. On a local LAMP installation I could trace it back to a point where FF says that it couldn't download the file (although it's there). Means first the message above appears and then the download window doesn't close and it says download failed.
8. It doesn't seem to be a permission problem because other files end up in the same /tmp directory with exactly the same permissions
Any help or at least a hint is greatly appreciated
rgds
rl
__________________________
Robert Laussegger
http://www.iscongroup.net
Bei Fragen: support@iscon.at
Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
Ab sofort auch mit 6.4.2
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