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Thread: Help with Assigned to: field and function get_user_array

  1. #1
    larcman is offline Sugar Community Member
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    Default Help with Assigned to: field and function get_user_array

    Hi all,

    Recently, I moved my CRM to another computer with Windows Server2008, everything was ok until I realized that in all the module's search doesn't show the list of users (assigned_user_id), I mean the field called Assigned to: appears in blank!

    The function that makes this is the 'get_user_array' on modules/metadata. Is there a problem with that function?
    This was ok in the first computer with the same OS.

    Where can I start to fix this problem?

    Please help!
    Thx

  2. #2
    rafael.q.g@hotmail.com's Avatar
    rafael.q.g@hotmail.com is offline Sugar Community Member
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    Default Re: Help with Assigned to: field and function get_user_array

    the function get_user_array is defined in include/utils.php

    You could check is in your file the correct access rights is set, or also if your users have the right status to fit the users selection done by this function.
    Rafael Queiroz Gonçalves
    Advanced OMG UML Certified Professional
    Sun Certified Enterprise Architect for the Java Platform
    Sun Certified Programmer for the Java 2 Platform
    IBM Certified Advanced Application Developer - Lotus Notes and Domino
    IBM Certified Application Developer - IBM WebSphere Portlet Factory
    Computer Science Mastering / UFSC - PPGCC

  3. #3
    larcman is offline Sugar Community Member
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    Default Re: Help with Assigned to: field and function get_user_array

    Thanks for posting Rafael.

    I checked the permissions and they'are ok, Everybody can read/execute and open folders.
    And the second one, all the users are actives (status).

    Any other suggestion?

    Thx

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