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Thread: HELP: Cannot add TextField type fields

  1. #1
    shakergeek is offline Junior Member
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    Default HELP: Cannot add TextField type fields

    Hello all,

    I'm completely new to SCRM Community Edition and having a frustrating time adding new fields. Seems I can add new fields (to Contacts in this case) as long as it's not the TextField type.

    When I try to add a field, I get and undefined error in the header and nothing happens. The add new field tab simply sits there.

    If I change the Field Type to anything other that TextField it works as advertised.

    I tried a repair of the DB and other repair tasks, the file permissions are 777 across the board.

    SCRM was installed via Softaculous. Even tried a fresh install to a new directory still having the same problem.

    I'm using the latest versions of Safari and FF.

    Any thought on where the problem may be?

    Thanks

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: HELP: Cannot add TextField type fields

    There are some problems with the newest Firefox releases (maybe with Safari it's the same). This could be responsible for that problem. The new releases of FF and IE are not fully supported up to now (is announced for next sugar release; for actual supported releases see here: Supported Platform Components for Sugar 6.2.x | Open Source Business & Social CRM - SugarCRM).
    In my case I use Google Chrome now and that helped a lot.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    rafael.q.g@hotmail.com's Avatar
    rafael.q.g@hotmail.com is offline Sugar Community Member
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    Default Re: HELP: Cannot add TextField type fields

    If you are able to create fields of any other types, as workaround to this mudule builder/studio issue could be:
    1. create a file named: /custom/Extansion/modules/Contacts/EXT/vardefs/field_name.php
    2. Into this file add this code:
    PHP Code:
    <?php
    $dictionary
    ["Contact"]["fields"]["field_name"]["type"]="varchar";
    ?>
    3. Save the file ans gave the correct access rights to it.
    4. Run repair/rebuild.

    Now when this field is placed in edit/quickcreate views it will be renderized as a text field evem if created on studio as a diferent type.
    Rafael Queiroz Gonçalves
    Advanced OMG UML Certified Professional
    Sun Certified Enterprise Architect for the Java Platform
    Sun Certified Programmer for the Java 2 Platform
    IBM Certified Advanced Application Developer - Lotus Notes and Domino
    IBM Certified Application Developer - IBM WebSphere Portlet Factory
    Computer Science Mastering / UFSC - PPGCC

  4. #4
    shakergeek is offline Junior Member
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    Default Re: HELP: Cannot add TextField type fields

    Thanks, but that didn't work.

    Quote Originally Posted by sts View Post
    There are some problems with the newest Firefox releases (maybe with Safari it's the same). This could be responsible for that problem. The new releases of FF and IE are not fully supported up to now (is announced for next sugar release; for actual supported releases see here: Supported Platform Components for Sugar 6.2.x | Open Source Business & Social CRM - SugarCRM).
    In my case I use Google Chrome now and that helped a lot.

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