Results 1 to 5 of 5

Thread: HELP! crm has crashed - error msg inside

  1. #1
    Evenetworks is offline Junior Member
    Join Date
    Sep 2008
    Posts
    1

    Default HELP! crm has crashed - error msg inside

    now when going to the url of the crm front end i get the following msg and nothing else, it doesnt even ask for login

    Query Failed:SELECT tracker.* from tracker WHERE user_id = '7ec9d68a-c71c-e807-de8b-4863ae40e742' AND visible = 1 ORDER BY id DESC LIMIT 0,10::MySQL error 145:

    what can i do? what can i do? what can i do???

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: HELP! crm has crashed - error msg inside

    Hi Evenetworks

    if you have phpMyAdmin run this query into SugarCRM database:

    Code:
    SELECT tracker.* from tracker WHERE user_id = '7ec9d68a-c71c-e807-de8b-4863ae40e742' AND visible = 1 ORDER BY id DESC LIMIT 0,10
    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    roblaus's Avatar
    roblaus is offline Sugar Community Member
    Join Date
    Dec 2006
    Location
    Vienna / Austria
    Posts
    2,850

    Default Re: HELP! crm has crashed - error msg inside

    This I found when googling for the error no:

    --------------
    The following error may occur with a MySQL database table:

    Can't open file: 'TableName.MYD'. (errno: 145)

    This error usually means the 'TableName' table has become corrupt. From our experience, it appears the error commonly affects a table used for storing sessions and may occur the webs site/database has used up all allocated disk space. Additional disk space will normally need to be allocated.

    Also, run the following SQL query using phpMyAdmin:

    REPAIR TABLE TableName

    This will often fix the table.
    ------------

    Try to restart your mysql server and then Sugar. Check whether there is any improvement.

    rgds
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: HELP! crm has crashed - error msg inside

    Hi Evenetworks

    Robert is right. This is the error related to corrupted table, so you can log in the database through phpMyAdmin and run the following SQL:

    REPAIR TABLE tracker;
    OPTIMIZE TABLE tracker;

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    philipw is offline Member
    Join Date
    Apr 2009
    Posts
    5

    Question Re: HELP! crm has crashed - error msg inside

    Hi I am now having a major issue, my sugar has totally crashed and I really need help.

    Can anyone help? I a getting the following:-


    Parse error: syntax error, unexpected $end in /home/sites/medi-lasersolutions.co.uk/public_html/crm/include/utils/user_utils.php(90) : eval()'d code on line 1

    Warning: ini_set() [ref.outcontrol]: Cannot change zlib.output_compression - headers already sent in /home/sites/medi-lasersolutions.co.uk/public_html/crm/include/utils.php on line 2908

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/sites/medi-lasersolutions.co.uk/public_html/crm/include/utils/user_utils.php(90) : eval()'d code:1) in /home/sites/medi-lasersolutions.co.uk/public_html/crm/index.php on line 178

    Warning: Cannot modify header information - headers already sent by (output started at /home/sites/medi-lasersolutions.co.uk/public_html/crm/include/utils/user_utils.php(90) : eval()'d code:1) in /home/sites/medi-lasersolutions.co.uk/public_html/crm/index.php on line 216


    I really have no clue?? please help

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. CRM Bid Request - Requirements Below
    By tdolan in forum Classifieds
    Replies: 5
    Last Post: 2012-01-05, 02:49 PM
  2. Crm rules read about it
    By zerocost in forum General Discussion
    Replies: 5
    Last Post: 2011-12-06, 10:49 AM
  3. Can I build a Commercial Product based on Sugar CRM Platform.
    By rsdighe in forum General Discussion
    Replies: 5
    Last Post: 2010-01-10, 06:23 AM
  4. Sugar CRM Server crashed
    By quemlar in forum Help
    Replies: 3
    Last Post: 2007-10-19, 12:42 PM
  5. CRM tactic
    By finman255 in forum Classifieds
    Replies: 6
    Last Post: 2007-10-08, 06:22 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •