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Thread: Help email Primary Opted Out Invalid!!!

  1. #1
    daigaku is offline Junior Member
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    Nov 2009
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    Smile Help email Primary Opted Out Invalid!!!

    Hello,

    I have just downloaded the Version 5.2.0k (Build 5837) of Sugar Community Edition and I have a problem with the email option.

    Everywhere that there is an email field, it appears a predefined option Primary Opted Out Invalid, and as a result I can not add any email address, which is very frustrating. It also appears the message javascript:addEmailAddress('EmployeesemailAddresse sTable','',''); when i click the add address link but still it doesn't do anything.

    Could anyone help me with this?

    Thanks!

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Help email Primary Opted Out Invalid!!!

    What versions of mysql, php, webserver and operating system are you running on?

  3. #3
    daigaku is offline Junior Member
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    Smile Re: Help email Primary Opted Out Invalid!!!

    The elements you requested are the following:
    Webserver: Apache 2.0.52,
    php: 5.2.5,
    Operating System: Redhat Enterprise 4, Update 7,
    mysql: 4.1.22

  4. #4
    ilw
    ilw is offline Junior Member
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    Default Re: Help email Primary Opted Out Invalid!!!

    Any news on that?

    I really stuck with that since I moved the sugarcrm to another server...


    I'll appreciate any assistance!

  5. #5
    ilw
    ilw is offline Junior Member
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    Default Re: Help email Primary Opted Out Invalid!!!

    I finally got the issue.

    It was a permissions problem with the Java Script files.

  6. #6
    emartel is offline Junior Member
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    Default Re: Help email Primary Opted Out Invalid!!!

    Can you be more specific?

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