Help with fields module version Community in Windows 7

[slara]

Hi

I need help because I have instaled Community version in Windows 7 and when I try to enter in Admin->Studio->cases->field it doesn´t appear anything, and displays an error page and on the left down corner says javascript:void(0).

¿Any idea?

Thank´s

Sandra Lara

[salesagility]

What version of SugarCRM?

What version of webserver, php and mysql?

[slara]

SugarCRM Version 5.5.1 (Build 1202)
MySql version 5.1.36
Php version 5.3.0
Apache version 2.2.11

Thank´s

[andopes]

Use Firefox.
Install and enable the Firefox addon Firebug.
Enable the Firebug tabs Console, Javascript and Network.
Try again to reproduce this issue. Hopefully you will see a red error message at the right bottom corner of Firefox window.
Open the error and take a screen shot of the error as detailed as possible.
Attach this screen shot into your next post.

Regards

[slara]

Hi:

I did it, and the result is:

sugar_...51a&c (linea 9335)

YAHOO.lang.JSON=(function(){var l=YAHOO.lang,_UNICODE_EXCEPTIONS=/[\u0000\u00ad\u0600-\u0604\u070f\u17b4\u17b5\u200c-\u200f\u2028-\u202f\u2060-\u206f\ufeff\ufff0-\uffff]/g,_ESCAPES=/\\(?:["\\\/bfnrt]|u[0-9a-fA-F]{4})/g,_VALUES=/"[^"\\\n\r]*"|true|false|null|-?\d+(?:\.\d*)?(?:[eE][+\-]?\d+)?/g,_BRACKETS=/(?:^|:|,)(?:\s*\[)+/g,_INVALID=/^[\],:{}\s]*$/,_SPECIAL_CHARS=/[\\\"\x00-\x1f\x7f-\x9f\u00ad\u0600-\u0604\u070f\u17b4\u17b5\u200c-\u200f\u2028-\u202f\u2060-\u206f\ufeff\ufff0-\uffff]/g,_CHARS={"\b":"\\b","\t":"\\t","\n":"\\n","\f":"\ \f","\r":"\\r",'"':'\\"',"\\":"\\\\"};function _revive(data,reviver){var walk=function(o,key){var k,v,value=o[key];if(value&&typeof value==="object"){for(k in value){if(l.hasOwnProperty(value,k)){v=walk(value, k);if(v===undefined){delete value[k];}else{value[k]=v;}}}}return reviver.call(o,key,value);};return typeof reviver==="function"?walk({"":data},""):data;}func tion _char(c){if(!_CHARS[c]){_CHARS[c]="\\u"+("0000"+(+(c.charCodeAt(0))).toString(16)). slice(-4);}return _CHARS[c];}function _prepare(s){return s.replace(_UNICODE_EXCEPTIONS,_char);}function _isValid(str){return l.isString(str)&&_INVALID.test(str.replace(_ESCAPE S,"@").replace(_VALUES,"]").replace(_BRACKETS,""));}function _string(s){return'"'+s.replace(_SPECIAL_CHARS,_cha r)+'"';}function _stringify(h,key,d,w,pstack){var o=typeof w==="function"?w.call(h,key,h[key]):h[key],i,len,j,k,v,isArray,a;if(o instanceof Date){o=l.JSON.dateToString(o);}else{if(o instanceof String||o instanceof Boolean||o instanceof Number){o=o.valueOf();}}switch(typeof o){case"string":return _string(o);case"number":return isFinite(o)?String(o):"null";case"boolean":return String(o);case"object":if(o===null){return"null";} for(i=pstack.length-1;i>=0;--i){if(pstack[i]===o){return"null";}}pstack[pstack.length]=o;a=[];isArray=l.isArray(o);if(d>0){if(isArray){for(i=o. length-1;i>=0;--i){a[i]=_stringify(o,i,d-1,w,pstack)||"null";}}else{j=0;if(l.isArray(w)){fo r(i=0,len=w.length;i<len;++i){k=w[i];v=_stringify(o,k,d-1,w,pstack);if(v){a[j++]=_string(k)+":"+v;}}}else{for(k in o){if(typeof k==="string"&&l.hasOwnProperty(o,k)){v=_stringify( o,k,d-1,w,pstack);if(v){a[j++]=_string(k)+":"+v;}}}}a.sort();}}pstack.pop();retu rn isArray?"["+a.join(",")+"]":"{"+a.join(",")+"}";}.....
________________--
sugar_...51a&c (linea 71)
YAHOO.util.Connect={_msxml_progid:["Microsoft.XMLHTTP","MSXML2.XMLHTTP.3.0","MSXML2.X MLHTTP"],_http_headers:{},_has_http_headers:false,_use_def ault_post_header:true,_default_post_header:"applic ation/x-www-form-urlencoded; charset=UTF-8",_default_form_header:"application/x-www-form-urlencoded",_use_default_xhr_header:true,_default_ xhr_header:"XMLHttpRequest",_has_default_headers:t rue,_default_headers:{},_isFormSubmit:false,_isFil eUpload:false,_formNode:null,_sFormData:null,_poll :{},_timeOut:{},_polling_interval:50,_transaction_ id:0,_submitElementValue:null,_hasSubmitListenerfunction(){if(YAHOO.util.Event){YAHOO.util.Event.a ddListener(document,"click",function(C){var B=YAHOO.util.Event.getTarget(C),A=B.nodeName.toLow erCase();if((A==="input"||A==="button")&&(B.type&& B.type.toLowerCase()=="submit")){YAHOO.util.Connec t._submitElementValue=encodeURIComponent(B.name)+" ="+encodeURIComponent(B.value);}});return true;}return false;})(),startEvent:new YAHOO.util.CustomEvent("start"),completeEvent:new YAHOO.util.CustomEvent("complete"),successEvent:ne w YAHOO.util.CustomEvent("success"),failureEvent:new YAHOO.util.CustomEvent("failure"),uploadEvent:new YAHOO.util.CustomEvent("upload"),abortEvent:new YAHOO.util.CustomEvent("abort"),_customEvents:{onS tart:["startEvent","start"],onComplete:["completeEvent","complete"],onSuccess:["successEvent","success"],onFailure:["failureEvent","failure"],onUpload:["uploadEvent","upload"],onAbort:["abortEvent","abort"]},setProgId:function(A){this._msxml_progid.unshift (A);},setDefaultPostHeader:function(A){if(typeof A=="string"){this._default_post_header=A;}else{if( typeof A=="boolean"){this._use_default_post_header=A;}}}, setDefaultXhrHeader:function(A){if(typeof A=="string"){this._default_xhr_header=A;}else{this ._use_default_xhr_header=A;}},setPollingInterval:f unction(A){if(typeof A=="number"&&isFinite(A)){this._polling_interval=A ;}},createXhrObject:function(F){var E,A;try{A=new XMLHttpRequest();E={conn:A,tId:F};}catch(D){for(va r B=0;B<this._msxml_progid.length;++B){try{A=new ActiveXObject(this._msxml_progid[B]);E={conn:A,tId:F};break;}catch(C){}}}finally{retu rn E;}},getConnectionObject:function(A){var C;var D=this._transaction_id;try{if(!A){C=this.createXhr Object(D);}else{C={};C.tId=D;C.isUpload=true;}if(C ){this._transaction_id++;}}catch(B){}finally{retur n C;}},asyncRequest:function(F,C,E,A){var D=(this._isFileUpload)?this.getConnectionObject(tr ue):this.getConnectionObject();var B=(E&&E.argument)?E.argument:null;if(!D){return null;}else{if(E&&E.customevents){this.initCustomEv ents(D,E);}if(this._isFormSubmit){if(this._isFileU pload){this.uploadFile(D,E,C,A);return D;}if(F.toUpperCase()=="GET"){if(this._sFormData.l ength!==0){C+=((C.indexOf("?")==-1)?"?":"&")+this._sFormData;}}else{if(F.toUpperCas e()=="POST"){A=A?this._sFormData+"&"+A:this._sForm Data;}}}if(F.toUpperCase()=="GET"&&(E&&E.cache===f alse)){C+=((C.indexOf("?")==-1)?"?":"&")+"rnd="+new Date().valueOf().toString();}D.conn.open(F,C,true) ;if(this._use_default_xhr_header){if(!this._defaul t_headers["X-Requested-With"]){this.initHeader("X-Requested-With",this._default_xhr_header,true);}}if((F.toUpp erCase()==="POST"&&this._use_default_post_header)& &this._isFormSubmit===false){this.initHeader("Cont ent-Type",this._default_post_header);}if(this._has_def ault_headers||this._has_http_headers){this.setHead er(D);}this.handleReadyState(D,E);D.conn.send(A||" ");if(this._isFormSubmit===true){this.resetFormSta te();}this.startEvent.fire(D,B);if(D.startEvent){D .startEvent.fire(D,B);}return D;}},initCustomEvents:function(A,C){var B;for(B in C.customevents){if(this._customEvents[B][0]){A[this._customEvents[B][0]]=new YAHOO.util.CustomEvent(this._customEvents[B][1],(C.scope)?C.scope:null);A[this._customEvents[B][0]].subscribe(C.customevents[B]);}}},handleReadyState:function(C,D){var B=this;var A=(D&&D.argument)?D.argument:null;if(D&&D.timeout) {this._timeOut[C.tId]=window.setTimeout(function(){B.abort(C,D,true);}, D.timeout);}this._poll[C.tId]=window.setInterval(function(){if(C.conn&&C.conn.r eadyState===4){window.clearInterval(B._poll[C.tId]);delete B._poll[C.tId];if(D&&D.timeout){window.clearTimeout(B._timeOut[C.tId]);delete B._timeOut[C.tId];}B.completeEvent.fire(C,A);if(C.completeEvent){C. completeEvent.fire(C,A);}B.handleTransactionRespon se(C,D);}},this._polling_interval);},handleTransac tionResponse:function(F,G,A){var D,C;var B=(G&&G.argument)?G.argument:null;try{if(F.conn.st atus!==undefined&&F.conn.status!==0){D=F.conn.stat us;}else{D=13030;}}catch(E){D=13030;}if(D>=200&&D< 300||D===1223){C=this.createResponseObject(F,B);if (G&&G.success){if(!G.scope){G.success(C);}else{G.s uccess.apply(G.scope,[C]);}}this.successEvent.fire(C);if(F.successEvent){F .successEvent.fire(C);}}else{switch(D){case 12002:case 12029:case 12030:case 12031:case 12152:case 13030:C=this.createExceptionObject(F.tId,B,(A?A:fa lse));if(G&&G.failure){if(!G.scope){G.failure(C);} else{G.failure.apply(G.scope,[C]);}}break;default:C=this.createResponseObject(F,B) ;if(G&&G.failure){if(!G.scope){G.failure(C);}else{ G.failure.apply(G.scope,[C]);}}}this.failureEvent.fire(C);if(F.failureEvent){ F.failureEvent.fire(C);}}this.releaseObject(F);C=n ull;},createResponseObject:function(A,G){var D={};var I={};try{var C=A.conn.getAllResponseHeaders();var F=C.split("\n");for(var E=0;E<F.length;E++){var B=F[E].indexOf(":");if(B!=-1){I[F[E].substring(0,B)]=F[E].substring(B+2);}}}catch(H){}D.tId=A.tId;D.status. ...

Thank´s again

Sandra Lara