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Thread: Help! I can't enter assigned_user_id into Contacts edit panel

  1. #1
    arasdeveloper2 is offline Senior Member
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    Default Help! I can't enter assigned_user_id into Contacts edit panel

    H!
    I have an urgent problem. I need to change the field assigned user in the contact form. But in the Studio section of the admin panel, the Contacts section, I can't enter the field assigned_user_id into edit mask, because it isn't in the list of available fields.
    Can anyone tell me how can I solve this problem?!?!?!?

    Thank you so much!

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Help! I can't enter assigned_user_id into Contacts edit panel

    The relation between contacts and users is made by the field assigned_user_id which is a relation field. This relation is represented by a combined field labeled with "assigned to".
    As you surely do not want to enter the id of an user like 12345-4346-34233-455345-4555 this mechanism of a combined field allows you to enter the name of the user instead.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    arasdeveloper2 is offline Senior Member
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    Question Re: Help! I can't enter assigned_user_id into Contacts edit panel

    Hi kuske,
    thanks for reply. Sorry, my english is not perfect! When I select EditView layout, the field "assigned to" is not available, i can't import it into the edit form. The field "Assigned to" is available in detailview and ListView.

    Thanks!


    Quote Originally Posted by kuske View Post
    The relation between contacts and users is made by the field assigned_user_id which is a relation field. This relation is represented by a combined field labeled with "assigned to".
    As you surely do not want to enter the id of an user like 12345-4346-34233-455345-4555 this mechanism of a combined field allows you to enter the name of the user instead.
    Last edited by arasdeveloper2; 2010-12-29 at 05:13 PM.

  4. #4
    arasdeveloper2 is offline Senior Member
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    Question Re: Help! I can't enter assigned_user_id into Contacts edit panel

    I removed the field "assigned to" in layout detailview and now the field is not vailable (see previous answer).

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Help! I can't enter assigned_user_id into Contacts edit panel

    Strange!

    you can reset the original layout if you delete or move the files /custom/modules/contacts/metadata/detailviewdefs.php and ... editviewdefs.php.

    If they are not in the custom dircetory the original files from the modules directory will be used by SugarCRM.

    By the way, which operating system do you use? Which version of SugarCRM?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    arasdeveloper2 is offline Senior Member
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    Thumbs up Re: Help! I can't enter assigned_user_id into Contacts edit panel

    Thank you very much kuske. I solved problem adding assigned_user_name field into custom/modules/contacts/metadata/editviewdefs.php
    Thanks again.

    Bye

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