HELP! Leads disappeared!

[rally_driver]

Hi, I have SugarCRM version 5.2.0 running on MS Windows XP Pro 2002. I was working in the leads module, nothing too technical, just adding some new leads, changing the edit, view, and detail view fields around a bit, and added a new field.

Now, I go into my Leads section - and it's empty. I had about 35 leads in there but no longer.... When I look at the 'Last Viewed' toolbar up top, the leads are in there and active (i.e. they pop up when I click on them), but I can't see them in the Leads module view as a list.

Thanks in advance for any help!

Eli

[Angel]

Have you tried clicking the "Clear" button after selecting the Leads tabs?

[rally_driver]

Yes, nothing happened. Thanks Angel.

[Angel]

Hmmm...

What is the Assigned To field set to on the Leads that you are able to access?

Do you have any modules installed? If so, which?

[amudha]

check you log file for any error occured while listing.

[salesagility]

Try repairing .... admin>repair>quick repair and rebuild

[rally_driver]

Thanks guys, I'll have a look at the log files.

I did run the Admin > repair a few times, to no avail.

Angels, I don't have any other modules installed except what came with the program.

[Angel]

Do you have any security roles defined? What was the Assigned To field set to?

[rally_driver]

Well, we were not able to figure out what happened so we opened a case with Sugar and they 'reset' something and now it's fixed. A little disconcerting A) because they didn't tell us what was wrong and B) if it happens again I'll be stuck in that same situation.

Thanks everyone for trying to help!

-e