Help with login

[chris.marsden]

When logging in to my admin account im getting a blank page, this is a new problem and im not sure what could have caused it.

http://portal.mywebsite.co.uk:66/ind...&action=Wizard

above is the address in the address bar. no matter how long i leave it i get a blank page.

if i backspace however i get the below:

http://portal.mywebsite.co.uk:66/ind...n&module=Users

this asks me to keep setting the time area!!!

[rafael.q.g@hotmail.com]

If you get a blank page probably is a php error that is causing that.
After you got a blank page take a look in your php error log file and try to find out what kind of "fatal" error caused that. Probably it will say the file and the line where the error happened, then you can have a better idea of what could be causing that.

[chris.marsden]

the below are the errors from the below process:

login to admin account - blank screen 500 error - hit browser back button - set time locale page - enter homepage with no dashlets - try to add a dashlet

[30-Sep-2011 00:17:49] PHP Fatal error: Call to undefined method UserPreference::getDefaultPreference() in C:\rootdocs\modules\Users\views\view.wizard.php on line 206
[30-Sep-2011 00:19:35] PHP Warning: array_unshift() expects parameter 1 to be array, null given in C:\rootdocs\include\MySugar\MySugar.php on line 118
[30-Sep-2011 00:19:36] PHP Warning: require_once(C:\rootdocs): failed to open stream: Permission denied in C:\rootdocs\include\MySugar\MySugar.php on line 151
[30-Sep-2011 00:19:36] PHP Fatal error: require_once(): Failed opening required '' (include_path='C:\rootdocs;C:\rootdocs\include/..;.;C:\php\pear') in C:\rootdocs\include\MySugar\MySugar.php on line 151

[chris.marsden]

Just to update this -

I have just performed a new install which solved the login problems i was having, this all worked for about 10 minutes then the problem came back!!!!

this thing hates me im sure of it!!!

also still having problem in that only 1 dashlet is showing and it wont add any more even tho the text at the boittom says it is!!!

please help!!!