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Thread: Help with mail

  1. #1
    Lassel is offline Senior Member
    Join Date
    Jun 2009
    Posts
    31

    Default Help with mail

    Hi.
    I have a number of problems with sugar email, maby some body can help me out....

    1. How do I configure a Hotmail account. POP seems to work but not SMPT. Some of the users have used their hotmail account long before google and are well known on those addresses.

    2. Sending from my gmail account hangs at regular intervals. It stops with the progress windows visible and hangs there. I can see that the mail is sent by checking my gmail account but I must kill the browser to be able to continue to work with sugar.

    3. Sending using my gmail account always sends two copies of the mail. Customers are starting to wonder why I always sends two copies to them.

    4. Sometimes checkmail does not work for my google account. The progress dialog opens,,, but no progress is reportet,,, after a while it disappears and the rebuilding dialog appears. The inbox is still as it was before I did check mail,,, and it does not match my inbox at google.

    //regards
    //lasse
    Last edited by Lassel; 2009-09-14 at 01:34 PM.

  2. #2
    letrium is offline Sugar Community Member
    Join Date
    Dec 2008
    Posts
    614

    Default Re: Help with mail

    Hi,
    Use this settings for Hotmail.

    * POP server: pop3.live.com (Port 995)
    * POP SSL required? Yes
    * User name: Your Windows Live ID, for example yourname@hotmail.com
    * Password: The password you usually use to sign in to Hotmail or Windows Live
    * SMTP server: smtp.live.com (Port 25) {Note: If port 25 has been blocked in your network or by your ISP, you can set SMTP port to 587 with TLS or SSL Encryption depending on the client in use}
    * Authentication required? Yes (this matches your POP username and password)
    * TLS/SSL required? Yes

    Read More
    Last edited by letrium; 2009-09-14 at 01:36 PM.

  3. #3
    Lassel is offline Senior Member
    Join Date
    Jun 2009
    Posts
    31

    Default Re: Help with mail

    Hi. Tanks for tying to help.
    Depending on my settings I get different result. Mostly I only gets a small dialog saying that sending failed. If I enable SSL I gets the following message

    Warning: fsockopen() [function.fsockopen]: SSL operation failed with code 1. OpenSSL Error messages: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol in /var/www/interior-crm/include/phpmailer/class.smtp.php on line 104

    Warning: fsockopen() [function.fsockopen]: Failed to enable crypto in /var/www/interior-crm/include/phpmailer/class.smtp.php on line 104

    Warning: fsockopen() [function.fsockopen]: unable to connect to ssl://smtp.live.com:587 (Unknown error) in /var/www/interior-crm/include/phpmailer/class.smtp.php on line 104
    Error emailing:SMTP Error: Could not connect to SMTP host.


    Any ideas..
    //lasse

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