Help moving activities to accounts when you convert a lead

[louisellul]

OK, I'm getting very frustrated here!! I'm new to this and clearly don't understand what I am doing. Here is the issue:

When I convert a lead to an account, I want to move all activities to that account. But the drop down menu "move activities to" has two options: Contacts or Undefined. I can't seem to find a way to make Accounts an option.

HELP PLEASE!!!

[climbing-alien]

I would also very much like to be able to do this. Did you find a solution?

[andopes]

What is the version of your SugarCRM instance?

Cheers

[climbing-alien]

Currently 6.3 ondemand. Though I foresee them upgrading us soon to 6.4

[eucrod]

Hi climbing-alien,

In 6.3, revise in Admin->System Settings the variable Lead Convertion Options it must in "copy".

Then, you choose "Account" When you convert a lead.

If it shows "undefined" you choose it, because is a problem with the language package.

[climbing-alien]

Thanks I tried that but I still only have the option of copying Activities to Contacts.