Help Needed Creating a Report for Tracker URLs

[rustyw007]

Im quite possibily just being dense here and overlooking the obvious, but i cant find any way in sugar to report on campaign tracker URLs.

here is my use case scenario:

Assumptions (facts actually):
1. I have a campaign set up of type newsletter
2. each month i create a new "email marketing" message to be sent in this campaign (i.e. newsletter - 1/2008, newsletter - 2/2008, etc)
3. I have tracker URLS associated with key links and calls to action

Assume that the last newsletter (newsletter - 6/2008) has 3 tracker urls in it. All i want to know is how many clicks each URL got. Email marketing 101 right? which call to action got the most clicks is the question we want to answer.

I cant find any way to get this data - what am I missing?

[sugarcane]

Hello,

the only way that you can really 'report' on this is by clicking into your Campaign, and then clicking the 'View Status' button. This lists all your campaign statistics. Under the 'Click Through Link' section, you will see a list of the tracker URL that was clicked, and the info of the recipient who clicked on it.

Unfortunately, without customizing the application, you cannot run a report in the Reports module on this data, or easily export it either.

[rustyw007]

thanks for taking the time to confirm what i feared to be the case.

If anyone from Sugar Product Management happens to read this - Tracker URLs are just about useless without the ability to report on them in meaningful ways...

Its nice to have the "drill down" detailed data of exacltly what user clicked on what link, but thats the exception to the rule - more often (especially when trying to judge the effectiveness of a campaign) its the aggregate data that matters most.