Help: Not able to view email content

[rajendranraja]

Hi,

The email content is partially displayed in my SugarCRM community version 6.1..2.

Iam not able to view anything after "Hi" for the email attached below (refer attachment)

The problem seem to occur in "modules\Inboundemail\inboundemail.php" at the following lines

---
...
else
{
$safedMsgPart = $this->cleanContent($msgPart);
return str_replace("<img />", '', $safedMsgPart);
...

---
Iam able to view the email if i return the "$msgPart" instead of "$safedMsgPart".

Please help me to solve this issue.

Thank you,
Raja

[rajendranraja]

Hi,

The error occurs while making email content as Clean HTML for displaying it in browser. For some reasons, "HTMLSax3.php" returns truncated email content when it encounters the below mentioned line while parsing the raw email.

<?xml:namespace = prefix =3D o ns =3D=20 "urn:schemas-microsoft-comfficeffice" />

Can anyone help me to to fix it?

Thank you,
Raja