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Thread: Help with Target List creation?

  1. #1
    simon.l is offline Sugar Community Member
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    Default Help with Target List creation?

    I'm not sure how to populate target lists effectively, and was wondering if anybody could help...

    We sell software to schools. Account detail is kept in the account section (number of pupils, license expiry, which software they license from us). We'd like to target campaigns based on some of these details, however, I can't find a way to target contacts linked to accounts I want to target. Any ideas how to do this?

    Also, we've recently launched a new product, and have received positive responses from some of our accounts, and so created opportunities for these accounts. Now we want to follow up these opportunities with emails, but can't figure out how to email the contacts associated with the accounts associated with the opportunities.

    Am I doing it right, am I missing something, anybody?

    Cheers

    Simon

  2. #2
    simon.l is offline Sugar Community Member
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    Default Re: Help with Target List creation?

    Quote Originally Posted by simon.l
    I'm not sure how to populate target lists effectively, and was wondering if anybody could help...

    We sell software to schools. Account detail is kept in the account section (number of pupils, license expiry, which software they license from us). We'd like to target campaigns based on some of these details, however, I can't find a way to target contacts linked to accounts I want to target. Any ideas how to do this?

    Also, we've recently launched a new product, and have received positive responses from some of our accounts, and so created opportunities for these accounts. Now we want to follow up these opportunities with emails, but can't figure out how to email the contacts associated with the accounts associated with the opportunities.

    Am I doing it right, am I missing something, anybody?

    Cheers

    Simon
    Does the silence mean that I can't do what I want to do, or that I'm asking the most banal of rtfm style question and I don't deserve an answer?

    Anybody?

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Help with Target List creation?

    Hi, Simon.

    The feature you are looking for just is possible through programming.
    We developed a similar solution for a customer some time ago. If you are interested please contact us.

    Best regards.
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  4. #4
    jbmdn is offline Sugar Community Member
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    Default Re: Help with Target List creation?

    Hi,
    one month later.. now I´m having the same question. It's quite hard to fill the Target Lists manually. Do you have a solution in the meantime?
    An Answer would be great, thanks.

  5. #5
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Help with Target List creation?

    Hi,

    Sugar PRO does it nicely through reports. For CE there is no real good solution except to do it through the backdoor (means through a fairly simple "insert into" statement). If you need the syntax I can have a look, I may still have the query somewhere.

    rgds
    rl
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  6. #6
    jbmdn is offline Sugar Community Member
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    Default Re: Help with Target List creation?

    That would be nice!
    I currently have to accept the nuisance, that this function is only available for 'Paying People'
    Mybe the hard way via sql-script is the only way for CE-Users.

    Can you post the query right here?

    Thanks a lot!

  7. #7
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Help with Target List creation?

    Check out this thread: http://www.sugarcrm.com/forums/showt...ht=insert+into

    You may want to check the power prospecting thing but I'm not sure whether it's maintained still.

    re. the paying crowd: somebody has to pay something because not even our beloved Sugarbabies can live forever on VC money. But compared to others I think it's reasonably balanced.

    Have fun
    rl
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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