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Thread: HELP TEXT causes javascript error on required field when create

  1. #1
    PanJun is offline Sugar Community Member
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    Default HELP TEXT causes javascript error on required field when create

    Hi,

    I have a required field with Help Text: "Valid " + field name. Then I can not save because of an javascript error.
    I tried the same on 6.2, on Account name, it happened also. Is it a key word for Sugar ?

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: HELP TEXT causes javascript error on required field when create

    I tried it but it works for me. Maybe I did it a bit different then you.

    Could you tell us what exactly you did (screenshot of the field settings?) ? What is the error message you get ?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    PanJun is offline Sugar Community Member
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    Default Re: HELP TEXT causes javascript error on required field when create

    Hi sts,

    I tried again on Account name by Studio, but still not work. Here is the screenshot.

    Help Text : "Valid Name"
    Attached Images Attached Images  

  4. #4
    sts's Avatar
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    sts is offline Sugar Community Member
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    Default Re: HELP TEXT causes javascript error on required field when create

    I did it exactly as in your screenshot and had no problem to save the changes.
    The test installation I used: CE Version 6.2.0beta3 (Build 6247)

    Do you have the problem only for special values in the help text field or is it a general problem when saving field definitions?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  5. #5
    PanJun is offline Sugar Community Member
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    Default Re: HELP TEXT causes javascript error on required field when create

    Hi sts,

    Sorry for my explain not clear, my problem is after save the changes in Studio, I can not create new record anymore. In the example above, I can not create account. For now, I just avoid using Help Text. Anyway, it is not a big problem. Thanks for reply.

  6. #6
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: HELP TEXT causes javascript error on required field when create

    I have a similar problem that I cannot do changes with Studio sometimes when using a newer Firefox (as far as I know Sugar 6.2 uses a library that is not 100% FF-compatible). The save-button in Studio does not do anything in that case. With Google Chrome it's ok.
    The full support of Firefox >= 4 in SugarCRM is announced for one of the next releases.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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