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Thread: Help upgrade failed users unable to login.

  1. #1
    dsmith is offline Junior Member
    Join Date
    Jul 2006
    Posts
    2

    Default Help upgrade failed users unable to login.

    I have been handed a failed Sugar upgrade which didn't have a valid backup (long story).

    Before the upgrade, the system worked except that when we would go to update a user I got a message saying is_user_ldap or something similar and we were unable to make changes.

    Someone decided to upgrade the system assuming we had a backup when we didn't. Now when any user logs in they get the following error - Fatal error: Call to undefined function: requiresingleresult() in /web/sales.avatartechnology.com/public/modules/Users/User.php on line 559.

    Line 559 is $isLDAPResult = $this->db->requireSingleResult($isLDAPUserQuery, false);

    Now the database (as far as I know) was never setup to use LDAP and from going through the config files I can't find where to turn it on/off. We have verifed that we can connect to the database using the same information in the config.

    I'm hoping someone will recognize this probelm or at least start me off in the right direction because at this point I don't know where else to log. Searches haven't turned up much.

    Current Sugar version 4.2.1
    Database is MySQL 4.1.14
    PHP is 4.3.11
    OS is Suse (not sure on version)

  2. #2
    dsmith is offline Junior Member
    Join Date
    Jul 2006
    Posts
    2

    Default Re: Help upgrade failed users unable to login.

    Problem solved. We found some files that didn't get copied over during the upgrade for some reason.

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