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Thread: Help in workflowmanagement

  1. #1
    roxtec's Avatar
    roxtec is offline Sugar Community Member
    Join Date
    Jul 2007
    Location
    Hamburg Germany
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    122

    Lightbulb Help in workflowmanagement

    Hi,

    i want to create a worklow for Opportunities which are over the expected close date but still ongoing in sales stage.

    Example:

    Opportunity Expected close date is 25.11.2008 and Sales stage is Proposal/Price Quote

    the user need to change the sales stage to won or lost or need to change the Expected close date.

    With an automatic email i want to remind the user that he have something to do with that Opportunity.

    Any ideas on that. Canīt find out how to set up.

    BR
    --
    Best regards

    Matthias Brück
    IT Manager, CRM Specialist IT Dep.
    Roxtec Int. AB
    +49 1724392462
    matthias.brueck@de.roxtec.com

    http://www.roxtec.com

    WE SEAL YOUR WORLD

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Help in workflowmanagement

    Hello Matthias,

    what version of Sugar are you using? Are you on Pro/Ent or CE? If you are using Pro or Ent, then you can use the Workflow Management in the Admin area to set up the automatic email based on the Opportunity expected closed date and the sales stage.

    If you are using CE, then the code can be customized to auto send an email in this scenario. If this is something you are interested in, please feel free to contact us.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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