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Thread: Help!!! ZuckerReports won't install/commit.

  1. #1
    Shane0 is offline Member
    Join Date
    Mar 2007
    Posts
    8

    Default Help!!! ZuckerReports won't install/commit.

    I'm running SugarCRM 4.5.1 and just installed ZuckerReports 1.7

    The following reports commit with no errors: OpportunityHistoryDetail, Opportunities, OpportunitiesByIndustry, Activity, and Closed Deals.

    The following reports will not commit: Sample Listings, OfficeTemplates, Meeting Printout, Contact Queries, Calendar/Reminder Export Query

    When I try to commit these reports, I get a huge dump that begins with the header "display log". Two lines are in large font, they are:

    Query \"".$query_name."\" not found, please install corresponding package.

    Listing \"".$listing_name."\" not found, please install corresponding package.

    The only correlation I see is that the reports that work are all grouped together under "Community Edition Samples" on the download page. Any ideas?

  2. #2
    scheinarts is offline Sugar Community Member
    Join Date
    Feb 2007
    Location
    Panama City, Panama
    Posts
    151

    Default Re: Help!!! ZuckerReports won't install/commit.

    I cant even get it to install. It will not install through the module loader. Here is a list of things I have done to try and get this work, but NONE of them have been succesful...

    1. Remove the jasper folder located in modules/ZuckerReports. Supposedly, it is fine to upload this folder after the module has been installed. This removes the issue with uploading a huge file through the module loader.

    2. Manually install it using the instructions at this link. http://www.crmupgrades.com/index.php...d=42&Itemid=53
    NOTHING SHOWS UP IN THE MODULE LOADER AFTER I UPLOAD IT. I FOLLOWED EVERY STEP IN THE INSTRUCTIONS PROVIDED IN THIS LINK.

    How did you do to actually install it.

  3. #3
    Shane0 is offline Member
    Join Date
    Mar 2007
    Posts
    8

    Default Re: Help!!! ZuckerReports won't install/commit.

    Come on, scheinarts, it's not cool to hijack my thread. But to answer your question, your option 1 worked for me.

    Some additional information for anyone that may be able to offer suggestions for me:

    Sugar Version 4.5.1
    Sugar Edition: Open Source
    Category: Installing report modules for ZuckerReports
    Operating System: Windows XP
    PHP Version: 5.2
    Database: MySQL 5.0.22
    Web Server: Apache 2.2.3

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