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Thread: Houston we have a problem...

  1. #1
    i2know01 is offline Junior Member
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    Default Houston we have a problem...

    I have checked over your forums and how to's... and have uploaded the SugarCE-6.0.1 over 10 times and it keeps coming out with the tables to the left like there is no css... You would think you would have some sort of help on this issue because it uploads fine on my WAMP Server on my computer with ease... But when uploading to server online mysql "just the basics" with permissions to 0755 everything should go through... Please need some help here... Thank You...
    Last edited by i2know01; 2010-09-03 at 06:15 AM. Reason: no image showing....

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Houston we have a problem...

    Which is the environment in which you want to install the SugarCRM system

    If it a *NIX environment, it is recommended, to fill the

    PHP Code:
      'default_permissions' => 
      array (
        
    'dir_mode' => 1528,
        
    'file_mode' => 432,
        
    'user' => '',
        
    'group' => '',
      ), 
    with correct values.

    dir_mode should be the decimal value of octal 02755 = 1517
    or of 02775 = 1533

    file_mode should be 0755 = 493 or 0775 = 509

    user is the user name of the apache process
    group is the default group of the apache process
    Last edited by kuske; 2010-09-06 at 04:09 PM.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    i2know01 is offline Junior Member
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    Default Re: Houston we have a problem...

    It's liquid web... linux server... I've already changed the permissions and it still comes out all messed up... Fine on the Wamp server at home but when running on the liquid web server it is just a mess...

  4. #4
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Houston we have a problem...

    It's 100% due to file permissions. I'm not sure what you need in your case for it but kuske's post is a good start. Take his code and put it in your Sugar config.php (should exist, just alter). There are a few other posts on this forum with how to resolve this issue.

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