How to add default text to the description/resolution fields

[samuelwright]

This is pretty basic but:

How do I add default text to the description and resolution fields within "Cases" using Studio?

I'm looking to add a timestamp in the resolution, so that each time it is edited a date and time appears in the top row of text. I.e

06-07-2010 17:56 ##:

Help much appreciated.

[jjwdesign]

I believe you would want to tie that kind of logic into a "logic hook" so that it's upgrade safe. Check out:

http://www.sugarcrm.com/wiki/index.p...le=Logic_Hooks

[jjwdesign]

Here's an example logic hook ("before_save") I used to manipulate a date-time field based on another input field. This might give you some ideas of what is possible.

 <?php
// custom/modules/Leads/LeadLogicHook.php
if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');

class LeadLogicHook {

// $sugar_config['default_date_format']
// $sugar_config['default_time_format']

    function updateDateEntered(&$bean, $event, $arguments) {

        global $current_user, $sugar_config;
        $udf = $current_user->getPreference('datef');
        if ($udf == "") {
            $udf = $sugar_config['default_date_format'];
        }
        // Update the date_entered field based on entered_override_c field.
        if (!empty($bean->entered_override_c)) {
            $bean->date_entered = gmdate("Y-m-d", strtotime($bean->entered_override_c))." 16:11:11";
            $bean->entered_override_c = '';
        } // if not empty
    } // end of updateDateEntered

} // end class