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Thread: How can I retreive a document?

  1. #1
    sc123 is offline Sugar Community Member
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    Default How can I retreive a document?

    My Sugar 5.2.0k installation is wasted, but I have a backup of my SQL database and all the files. I've tried re-installing it but it won't let me login. All I really need out of my old Sugar system is a document that I had created in it. It's just a normal document created in Sugar - not a Word document or something. Where is that stored at, and can I retrieve it without having to rebuild the Sugar installation?

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: How can I retreive a document?

    No idea what a "normal" document is but I'd try it with notes first. Phpmyadmin has a very nice search function by the way
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  3. #3
    sc123 is offline Sugar Community Member
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    Default Re: How can I retreive a document?

    Problem is, I can't restore my SQL DB. I just have the files. By document, I mean a Sugar document.

  4. #4
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: How can I retreive a document?

    If you have the files you can restore them. just copy them into the respective directory in another SQL installation (under linux this would be var/lib)

    Document: There is no such a thing as a Sugar document. If it is a note it can be found in the table notes, if it was a document (.doc, xls, pdf ...) it is under cache/uploads normally but with the database reference rather than its original name.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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